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Vanessa C.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Honduras
I’m available for a long-term job

Bilingual HR generalist with customer service and recruiting experience

I can work as a
  • Sales Representative
  • Customer Service Bilingual
  • HR Generalist
Full Time
Dollar icon $1320 /Month

I accept:
    • PayPal

This profile has not been socially verified yet
Vanessa is a morning Bird and wants to work during America/New_York Time

About me

    Results-driven professional with 5+ years of experience in sales, customer service, technical support, and quality assurance, recently expanding into Human Resources leadership. Proven ability to lead teams,... More

Skills

Communication

Other tools like Zendesk, Salesforce, Genesys, Twilio

Slack
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5 of 5
Other Tools
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5 of 5
Customer Service & Admin Support

Email Support
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5 of 5
Customer Service
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5 of 5
CRM
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5 of 5

Experience

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2023 - 2025
GLOSSGENIUS
TECHNICAL SUPPORT SPECIALIST L2

Provided bilingual (English/Spanish) technical support via phone, chat, and email. Resolved issues related to POS systems, scheduling tools, and mobile applications.

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2022 - 2023
Care Solace
QUALITY ASSURANCE SPECIALIST

Monitored and evaluated customer interactions to ensure quality and compliance. Led and coached a team of 10 customer service representatives. Delivered performance feedback to improve service standards.

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2026 - Present
Home Health Services of North Miami
HR SPECIALIST

Manage full-cycle recruitment, including sourcing, interviewing, and onboarding employees. Maintain employee records and ensure compliance with labor regulations and company policies. Handle employee relations, resolving workplace concerns, and improving engagement.

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2021 - 2022
PartnerHero- Remote
SALES, RETENTION & CUSTOMER SERVICE SUPERVISOR

Led a sales and retention team to achieve revenue and performance targets. Coached team members to improve KPIs and overall productivity.

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Tests

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