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Victor G.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Venezuela
I’m available for a long-term job

Bilingual technical support professional/workflow optimization

I can work as a
  • Customer Service Bilingual
  • Technical Support Representative
  • Help Desk Support
Full Time
Dollar icon $1000 /Month

I accept:
    • Zelle
    • Wire Transfer
    • +3

This profile has not been socially verified yet
Victor is a morning Bird and can work anytime

About me

    I am a bilingual professional (English–Spanish) with over three years of experience in technical support, customer service, and operations management. Throughout my career, I’ve developed strong skills in... More

Skills

Customer Service & Admin Support

I am a bilingual professional with experience in CRM, customer support, and email communication, skilled at troubleshooting, optimizing workflows, and ensuring clear and timely service

Email Support
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5 of 5
Customer Support
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5 of 5
Data Entry
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5 of 5
Administration
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5 of 5
Admin Support
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5 of 5
Email Management
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5 of 5
Customer Service
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5 of 5
CRM
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5 of 5
Soft Skills & Life Coaches

Bilingual professional skilled in CRM and customer support, applying emotional intelligence to build trust, resolve issues with empathy, and guide teams toward effective communication and success

Leadership
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4 of 5
Emotional Intelligence
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5 of 5
Time Management
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5 of 5
Communication Skills
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5 of 5
Stress Management
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5 of 5
Decision Making
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5 of 5

Experience

Company logo
2024 - 2025
Paricus, LLC
Tech Support Agent

I provide bilingual technical support, managing CRM systems, resolving issues via chat, email, and phone, applying empathy and clear communication to improve workflows and customer satisfaction.

Company logo
2022 - 2024
Paricus, LLC
Customer Service Representative

I deliver bilingual customer support, resolving issues via chat, email, and phone, ensuring clear communication, accurate documentation, and strong client relationships that drive satisfaction.

Company logo
2021 - 2021
MrBeef, C.A
Supervisor

I led teams, coordinated daily operations, optimized workflows, and supported staff development, ensuring efficiency, collaboration, and consistent achievement of organizational goals.

Education

2021 - 2021
English Course

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    Reading about technology and updates related to computing and AI in general, as well as practicing sports such as soccer.

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