Bilingual technical support professional/workflow optimization
I am a bilingual professional (English–Spanish) with over three years of experience in technical support, customer service, and operations management. Throughout my career, I’ve developed strong skills in... More
I am a bilingual professional with experience in CRM, customer support, and email communication, skilled at troubleshooting, optimizing workflows, and ensuring clear and timely service
Bilingual professional skilled in CRM and customer support, applying emotional intelligence to build trust, resolve issues with empathy, and guide teams toward effective communication and success
I provide bilingual technical support, managing CRM systems, resolving issues via chat, email, and phone, applying empathy and clear communication to improve workflows and customer satisfaction.
I deliver bilingual customer support, resolving issues via chat, email, and phone, ensuring clear communication, accurate documentation, and strong client relationships that drive satisfaction.
I led teams, coordinated daily operations, optimized workflows, and supported staff development, ensuring efficiency, collaboration, and consistent achievement of organizational goals.
Reading about technology and updates related to computing and AI in general, as well as practicing sports such as soccer.
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