Victoria C. I am online now
AVAILABLE TO WORK
Dominican RepublicMarketing and communications professional with experience in institutional affairs, content creation, customer service, and administrative support.
I can work as a
- Sales And Marketing
$1320 /Month I accept:- Other
- Zelle
- +1
- Other
- Zelle
- +1
About me
Proven ability to manage information, resolve incidents, and communicate effectively with clients across multiple channels. Autonomous, organized, and results-oriented profile, with the ability to optimize... More
Experience
The Health Advisors
Prequalification and CRM Specialist - U.S. Market
Optimized conversion rates through strategic prequalification and evaluation of client eligibility in the North American market. Efficiently managed high-volume customer interaction flows, ensuring agile communication aligned with the company’s conversion objectives. Administered and quality-controlled CRM data, ensuring information accuracy and full regulatory compliance in a high-demand environment.
Avalora - OHLA Group
Administrative and Operations Coordinator
Coordinated office operations and administration, optimizing internal documentation management, invoicing, and executive scheduling. Provided strategic support to management in preparing performance reports, monitoring KPIs, and controlling compliance with internal processes. Acted as an internal communication liaison between departments to ensure alignment with the team’s operational objectives.
Abai Group
Bilingual Customer Experience Specialist - Europcar and Goldcar
Managed and resolved customer requests in bilingual environments (EN/ES) through omnichannel platforms, maintaining global brand quality standards. Maximized customer satisfaction (CSAT) through proactive incident management and support for key promotional initiatives. Optimized response times within a high-volume, fast-paced corporate operating environment.
ManpowerGroup
Internal Communications Specialist
Designed, adapted, and translated corporate and commercial communication materials, ensuring message consistency for international markets. Developed and executed internal communication campaigns across digital channels, collaborating closely with Human Resources to strengthen organizational culture. Supported the creation of strategic content to align employees with the guidelines of senior management.
Education
Languages
English
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
Spanish
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
Hourly Rate (USD):
$11
Experience:
3 years
English Level:
Advanced
Availability:
120+ hrs/month
Education:
Post graduated
Currently Employed:
Yes
Monthly Salary:
Negotiable
Looking for:
Long-term job
Can Work Immediately:
Yes
Victoria C.
General Information
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