banner
worker img

Wileidy T.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Dominican Republic
I’m available for a long-term job

Bilingual Customer Support & Administrative Specialist Customer Service

I can work as a
  • Virtual Assistant
  • Call Center Agent
Full Time
Dollar icon $3200 /Month

I accept:
    • PayPal
    • Zelle

This profile has not been socially verified yet
Wileidy is a morning Bird and wants to work during America/New_York Time

About me

    5+ years of experience in customer service, customer support, scheduling, appointment confirmation, translation, and administrative support. My core skills include assisting customers, answering inquiries, managing... More

Skills

Customer Service & Admin Support

Customer Support
(*)
(*)
(*)
(*)
(*)
5 of 5
Administration
(*)
(*)
(*)
(*)
(*)
5 of 5
Customer Service
(*)
(*)
(*)
(*)
(*)
5 of 5
Project Management

Project Management
(*)
(*)
(*)
(*)
( )
4 of 5
Marketing Project Management
(*)
(*)
(*)
(*)
( )
4 of 5
Software Development Project Management
(*)
(*)
(*)
(*)
( )
4 of 5
Web Development Project Management
(*)
(*)
(*)
(*)
( )
4 of 5
Design Project Management
(*)
(*)
(*)
(*)
( )
4 of 5
Other Project Management
(*)
(*)
(*)
(*)
( )
4 of 5
Writing Project Management
(*)
(*)
(*)
(*)
( )
4 of 5
Project Coordinator
(*)
(*)
(*)
(*)
( )
4 of 5

Experience

Company logo
2025 - Present
Essex County Public Health Department
Administrative Health Assistant

Assisted customers with purchases, membership verification, product questions, and checkout support. Delivered friendly and patient customer service while resolving basic inquiries in a high-volume environment. Processed transactions accurately while maintaining attention to detail and customer satisfaction. Communicated professionally with customers and team members to support smooth daily operations. Maintained organized checkout areas and followed company procedures to ensure efficient service. Supported high-volume customer interactions while maintaining professionalism, patience, and attention to detail. Assisted with membership verification, checkout support, and customer questions to ensure a smooth service experience.

Company logo
2023 - Present
Costco Wholesale
Customer Service Representative

Assisted customers with store inquiries, purchases, product information, and service-related questions. Operated cash register, processed transactions, and maintained accurate payment records. Greeted customers in a professional and friendly manner while creating a positive customer experience. Responded to customer needs with patience, empathy, and clear communication. Supported daily store operations by organizing merchandise, maintaining cleanliness, and assisting team members. Provided customer assistance by answering questions, supporting transactions, and resolving basic service concerns. Maintained organized service areas while supporting customer satisfaction and efficient daily operations.

Company logo
2021 - 2023
The Salvation Army
Customer Support Representative

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    In my free time, I enjoy learning new skills, reading personal development books, creating digital content, and exploring AI and technology. I also enjoy helping others, staying organized, and continuously growing... More

Report icon
To directly report workers that may violate Pros Marketplace's Terms of Service or Policies.Although we verify and confirm every remote worker profile this could happen and this feature is specifically designed for reporting remote workers that may be fraudulent,spam,fake, or inaccurate..