I specialize in technical support with more than 10 years of experience.
In my career as a professional in both face -to -face and remote technical support, I have dedicated myself to 100% in my technical functions and skills to carry out the desired tasks. I have also worked as a good... More
express myself naturally and imply easily.
Technical support, incident analysis management of conflicting situations and problem solving, backup and configurations in new equipment, network configuration. Work together with servers and network
Level 2 support, telephone and remote care for corporate users, VMware VMware, Jira, Remedy. Provide technical advice on consultations by the user
Telephone and remote care for corporate users, level 1 and 2 support, printer configuration to provide technical advice on Consultations made by the user such as: SAP-Open-Puty-Outlook-VPN-VMWARE-IDAP
Responsible for user incidents during the schedule from 23:00 to 07:00 am, telephone and remote attention to consultations and/or doubts of the users for requirements, constant customer ticket monitor
My passion and hobbies are always being updated in everything that includes both software and hardware.
Hire the Best Remote Workers Across Latin America