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William H.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Argentina
I’m available for a long-term job

I specialize in technical support with more than 10 years of experience.

I can work as a
  • Customer Support
Full Time
Dollar icon $800 /Month

I accept:
    • Cryptocurrency
    • Other
    • +2

This profile has been successfully verified with Linkedin
William is a morning Bird and wants to work during America/Argentina/Buenos_Aires Time

About me

    In my career as a professional in both face -to -face and remote technical support, I have dedicated myself to 100% in my technical functions and skills to carry out the desired tasks. I have also worked as a good... More

Skills

Communication

express myself naturally and imply easily.

Customer Service & Admin Support

Email Support
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4 of 5
Customer Support
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4 of 5
Data Entry
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3 of 5
Administration
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3 of 5
Phone Support
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4 of 5
Research
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5 of 5
Admin Support
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4 of 5
Email Management
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4 of 5
Customer Service
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4 of 5
Photo Editing
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3 of 5
CRM
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3 of 5

Experience

Company logo
2021 - 2022
Obra social union personal
technical support

Technical support, incident analysis management of conflicting situations and problem solving, backup and configurations in new equipment, network configuration. Work together with servers and network

Company logo
2022 - 2022
Global Hitss s.a
operator the helpdesk

Level 2 support, telephone and remote care for corporate users, VMware VMware, Jira, Remedy. Provide technical advice on consultations by the user

Company logo
2019 - 2020
Megatch s.a
operator the helpdesk

Telephone and remote care for corporate users, level 1 and 2 support, printer configuration to provide technical advice on Consultations made by the user such as: SAP-Open-Puty-Outlook-VPN-VMWARE-IDAP

Company logo
2018 - 2019
Net servicie s. a
operator the helpdesk

Responsible for user incidents during the schedule from 23:00 to 07:00 am, telephone and remote attention to consultations and/or doubts of the users for requirements, constant customer ticket monitor

Languages

English

Overall skills: Beginner
Written Level: Beginner
Spoken Level: Beginner

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

My Hobbies

    My passion and hobbies are always being updated in everything that includes both software and hardware.

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