Quality Assurance Supervisor. Monitored and evaluated agent calls
Experienced Technical Support and Quality Assurance professional with over 10 years of experience in customer service, technical support, sales, and quality management. Skilled in troubleshooting, customer... More
Project Management Team Leadership Quality Assurance Process Improvement Customer Relationship Management (CRM) Customer Success Technical Support Sales & Consultative Selling Conflict Resolution
Providing tech support to customers with issues on their products then I got promoted to QA so I was in charge of mantaining the quality of the service
Helping customers getting their products and order placed on the companys website Sometimes they had issues placing order or making payments
I guide patients through cosmetic procedures, explain pricing and financing, answer questions, schedule consultations, follow up with leads, and help them make informed decisions.
Graduated from high school and then went to stody english
High school diploma after 4 whole years
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