Yamilet M.

I am offline now

Administrative & Customer Support

Managed customer inquiries and purchase requests via WhatsApp Business, email, and phone communication, ensuring professional and timely responses. Provided direct customer support by answering questions about products, order status, and availability with clear communication. Processed and tracked customer orders and payments using Google Sheets, ensuring high accuracy in records and data entry. Handled inbound and outbound customer communication to ensure reliable service and customer satisfaction. Coordinated order updates and delivery information with customers to ensure a smooth and organized purchasing experience. Managed multiple customer requests daily while maintaining organization, accuracy, and strong attention to detail.