banner
worker img

Yasiquel B.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Panama
I’m available for a long-term job

I am a specialist in customer service and operational processes.

I can work as a
  • Virtual Assistant
  • Customer Support
  • Admin Support
Full Time
Dollar icon $1350 /Month

I accept:
    • PayPal
    • Wire Transfer

This profile has been successfully verified with Linkedin
Yasiquel is a morning Bird and wants to work during America/Panama Time

About me

    As an International Logistics Technician, two of my greatest qualities are organization and attention to detail. I have worked for Volvo Panama in the service area for more than 5 years, successfully occupying 3... More

Skills

Customer Service & Admin Support

As a service advisor, I reduce customer complaints about lack of service follow-up and feedback. Also improve response time for quote requests.

Customer Support
(*)
(*)
(*)
(*)
(*)
5 of 5
Data Entry
(*)
(*)
(*)
(*)
( )
4 of 5
Phone Support
(*)
(*)
(*)
(*)
(*)
5 of 5
Research
(*)
(*)
(*)
( )
( )
3 of 5
Admin Support
(*)
(*)
(*)
(*)
(*)
5 of 5
Email Management
(*)
(*)
(*)
(*)
(*)
5 of 5
Customer Service
(*)
(*)
(*)
(*)
(*)
5 of 5
Sales & Marketing

Facebook Ads
(*)
(*)
( )
( )
( )
2 of 5
Instagram Ads
(*)
(*)
( )
( )
( )
2 of 5

Experience

Company logo
2021 - 2022
Volvo Car Panamá
Warranty Analyst

Evaluate, approve or reject the cases reported as manufacturing defects. Train regarding factory policies and ensure compliance. Follow up on manufacturer approvals.

Company logo
2017 - 2020
Volvo Car Panamá
Spare parts sales executive

Issuance of budgets and billing of spare parts to internal customers, insurers and counter customers. Request for quotes from local suppliers and issuance of purchase orders.

Company logo
2015 - 2017
Volvo Car Panamá
Service advisor

Provide support, accompaniment and solutions to the client. Respond in the shortest possible time to customer requests by email, WhatsApp and by call.

Education

2019 - 2022
UMECIT

International Logistics Technician. Supply chain management.

2019 - 2022
UMECIT

Bachelor's degree of Logistics and Multimodal Transport.

Languages

English

Overall skills: Intermediate
Written Level: Intermediate
Spoken Level: Intermediate

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
Report icon
To directly report workers that may violate Pros Marketplace's Terms of Service or Policies.Although we verify and confirm every remote worker profile this could happen and this feature is specifically designed for reporting remote workers that may be fraudulent,spam,fake, or inaccurate..