Martha D. I am offline now
AVAILABLE TO WORK
Dominican RepublicSME leading tech & financial support teams to ensure quality customer service.
I can work as a
- Customer Service Bilingual
$1800 /Month I accept:- Google Pay
- PayPal
- +1
- Google Pay
- PayPal
- +1
About me
Customer service professional with extensive experience in financial support, technical support, security compliance, and quality assurance. Skilled in CRM systems and Microsoft Office, with a strong focus on... More
Skills
Academic Educators
Experience
Concentrix
Subject Matter Expert (SME)
Managed billing inquiries, payment processing, and financial account support. Resolved complex technical issues and provided efficient customer assistance.
Concentrix
QA & Security Representative
Conducted quality reviews and ensured strict adherence to company protocols and U.S. regulatory standards.
Continuum
Technical Support Representative
Skilled in CRM systems and Microsoft Office, with a strong focus on problem-solving and communication. Seeking remote customer support opportunities.
Conduent
Financial Representative
Provided guidance to agents, managed escalations, and coached teams to improve performance and service quality.
Education
Certifications & Courses
Grow coaching
I am trained in the GROW Coaching methodology, which I use as a tool to lead teams, resolve situations, and help achieve goals. My focus is on active listening, asking questions that drive solutions, and supporting people in their development.
Languages
English
Overall skills: Intermediate
Written Level: Intermediate
Spoken Level: Intermediate
Spanish
Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced
Hourly Rate (USD):
$15
Experience:
5 years
English Level:
Intermediate
Availability:
120+ hrs/month
Education:
Graduated
Currently Employed:
Yes
Monthly Salary:
Negotiable
Looking for:
Long-term job
Can Work Immediately:
Yes
Martha D.
General Information
Hire the Best Remote Workers Across Latin America
What makes us the best?
- Free Job Posting*
- Verified Worker Profiles
- Money-back Guarantee
- Live Support