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Zayra Melissa C.
I am offline now

activeStatusAVAILABLE TO WORKlocation icon Nicaragua
I’m available for a long-term job

Business administrator with 4 years of experience in sales and customer service.

I can work as a
  • Sales And Marketing
Full Time
Dollar icon $800 /Month

I accept:
    • Wire Transfer
    • Other

This profile has not been socially verified yet
Zayra Melissa is a morning Bird and wants to work during America/Costa_Rica Time

About me

    Graduated in Business Administration with a Major in Marketing Management, I have been constantly learning and developing my skills. I have experience in Customer Service and Consultative Sales, I am characterized... More

Skills

Communication

Organization of meetings in Zoom and Zoho Meetings for customer service.

Zoom
★
★
★
★
★
3 of 5
Customer Service & Admin Support

I have experience in systems and CRM management, customer service and follow-up, excellent communication skills and soft skills.

Email Support
★
★
★
★
★
5 of 5
Customer Support
★
★
★
★
★
5 of 5
Data Entry
★
★
★
★
★
4 of 5
Administration
★
★
★
★
★
4 of 5
Phone Support
★
★
★
★
★
5 of 5
Research
★
★
★
★
★
5 of 5
Admin Support
★
★
★
★
★
5 of 5
Email Management
★
★
★
★
★
5 of 5
Customer Service
★
★
★
★
★
5 of 5
Photo Editing
★
★
★
★
★
3 of 5
Market & Product Research
★
★
★
★
★
4 of 5
CRM
★
★
★
★
★
5 of 5
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Experience

Company logo
2021 - 2022
Novazys
Business Advisor

Digital business consultant, I optimize processes through business applications. -Management of Zoho and Messagebird systems. -Development of chatbots for social networks. -Marketing Strategies

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2019 - 2021
Mapfre
Insurance Broker

-Customer service -Commercial follow-up -Claims handling -Effective communication -Soft Skills

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2018 - 2018
Casa Pellas
Value-added advisor

Generate business opportunities in existing customers. Sale of insurance and prepaid maintenance plans. Commercial follow-up, use of CRM. Customer service. Claims attention.

Company logo
2017 - 2017
SPI Global Nicaragua (Inspiro Nicaragua)
Customer Service Representative

Top 35 best-performing agents (out of more than 200 agents) -Customer service -Claims handling -U.S. debit card management -Communication skills

Languages

English

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Intermediate

Spanish

Overall skills: Advanced
Written Level: Advanced
Spoken Level: Advanced

Italian

Overall skills: Intermediate
Written Level: Intermediate
Spoken Level: Intermediate

My Hobbies

    I am passionate about cultural exchanges, learning languages, teaching and helping people, organizing activities and of course, dancing.

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  • Hourly Rate (USD):
    $5
  • Experience:
    5 years
  • English Level:
    Advanced
  • Availability:
    160+ hrs/month
  • Education:
    Graduated
  • Currently Employed:
    No
  • Monthly Salary:
    Negotiable
  • Looking for:
    Long-term job
  • Can Work Immediately:
    Yes
Zayra Melissa C.
General Information
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