Skype
Skype is a great application that allows users to communicate through chat, voice, and video calls. The basic features of the app are free. Users can get access to some additional features like SMS and group video calls, by purchasing prepaid credit or by getting a subscription.
Skype is widely used around the world for personal use. It is also a popular tool for business communications as it is known as one of the most inexpensive and one of the best VoIP solutions.
There are lots to like about Skype as part of Office 365 or Office 2019, and it’s significantly more useful to small and large companies than you might expect if you’ve only used the consumer version of the software.
Skype for Business pricing is included in Microsoft Office 365. The main differences between the plans include email hosting and video conferencing for up to 250 people.
Summary
4.5
Pros
Paid subscriptions are cheap
It’s reliable. Works 24/7 contacts
Can be used for free in any device
Cons
No emergency calls integration
Customer support is not the best
Needs a very good network connection