Zendesk

Zendesk is an excellent platform for customer service and support ticketing. It helps businesses build closer relationships with their customers. Companies can use Zendesk support to put all the customer interactions in a single dynamic interface.

It makes the entire support process efficient and seamless. It is among the fastest ways to implement effective and efficient customer service in companies of all sizes and operating in various industries.

Zendesk features knowledge base, email ticketing, satisfaction surveys, prebuilt apps, communities, time tracking, custom domain, success program, custom reports & dashboards, and a lot more.

Zendesk is also really easy to use, and it allows for access anywhere, from any device linked to the web. Over 40,000 clients trust Zendesk, including some of the world’s most recognizable brands such as Airbnb, Sony, and Sears.

Zendesk has six paid subscription tiers: Assistance, Chat, Talk, Guide, Connect, and Suite. Zendesk Suite is an omnichannel assistance that is packed with Support.