BPO team manager, CX expert, operational management
I have over 8 years of experience in the BPO industry in terms of sales, customer experience, finance, healthcare, and talent acquisition. Luckily, I’m obsessed with staying organized and making everyone’s life better and easier. I enjoy collaborating with others to gain different perspectives to refine strategies. I’ve honed my ability to align
Reporting and Workforce Analytics Specialist focused on data-driven performance improvement.
Industrial Engineer with 5+ years in BPO and operations analytics. Skilled in Excel, Google Sheets, NICE, and CRM tools. Specialized in reporting, KPI tracking, and data automation—reducing report delivery time by 40% and improving staffing accuracy by 15%.
Bilingual customer service, sales, data entry & administrative support.
Bilingual professional with experience in customer service, sales, lead qualification, data entry, and administrative support. Skilled in assisting customers through phone, chat, and email, managing information accurately, following up with clients, and working with digital tools.
Electronics engineer, social media, video editor, graphic designer, musician
I work mostly as: Electronics engineer, community manager, video editor, graphic designer, musician, audio engineer. Tech savvy.
I help business to growth their sales, get new leads and earn more
I help digital and local businesses turn every WhatsApp message into an appointment, using Meta Ads and an AI assistant that responds in both Spanish and English—working around the clock without complaint, while maintaining quality and productivity to boost overall performance.
Sales Agent, Customer Service Specialist
Fast learner, disciplined individual with over 4+ years in the industry. Highly trained, and completely dedicated to any task i am assigned to.
Hey! I'm a professional music business/sales/BDR/Customer service/
I'm a professional music business woman,I've study music and during my professional career I've worked in sales,I've started working with sony music, as a sales representative,then I've worked with a beauty company where I was incharge of selling beauty products to costumers,then I've worked with a logistic company as a BDR.
Industrial Engineer, Process optimization
Industrial Engineer with a strong background in problem-solving, process creation and optimization. Over the past three years, I have sharpened my skills in effectively managing resources to streamline operations and enhance productivity.
Virtual receptionist & customer/sales support: calls, scheduling, CRM.
Customer service professional with over 3 years of experience supporting U.S.-based businesses in virtual reception, customer service and sales support. Experienced in handling high-volume inbound/outbound calls and administrative tasks, qualifying leads, managing calendars, maintaining CRM records, and providing exceptional customer service.
Customer Service
As a virtual assistant with experience in customer service, task organization, and supporting marketing activities on Facebook, I am known for my clear communication, professional demeanor, and ability to follow up on requests, initiate conversations with potential clients, and maintain an orderly and timely service in remote environments.