Patient care coordination, scheduling, referrals, follow-ups, and support.
I am a bilingual English-Spanish professional with experience in U.S. healthcare, patient support, care coordination, and customer service. As a Patient Health Navigator, I coordinated appointments, referrals, and follow-up care, supported patients with chronic disease management, explained care plans and next steps, and communicated with healthcare providers to ensure continuity of care. I also have experience with insurance-related processes, EHR documentation, patient outreach, and managing high-volume phone and digital communications. My background has strengthened my communication, organization, problem-solving, and attention-to-detail skills while maintaining an empathetic, patient-centered approach.
Customer Service and Data Entry expert
10+ years of experience in the customer service area, my last job gave me the opportunity to become an operations mamager for several lines of bussiness, allowing me to aquire the knowledge under the health health care industry of the United States and the expertise of different areas such as Data Entry, Medical Records, Insurances and others
schedule appointments, make outbound calls, and provide customer support
Customer service and appointment scheduling professional with over 6 years of experience in inbound and outbound call centers. Skilled in appointment setting, customer support, CRM systems, and handling high call volumes. Experienced working remotely, providing excellent customer service, and maintaining accuracy and professionalism in every interaction.
Customer Service & Healthcare Support Specialist with 8+ years of experience.
Customer Service and Healthcare Support with 8+ years of experience in scheduling, email support, chat support, customer service, medical records, insurance verification, and authorization requests. Experienced in remote work environments, delivering excellent customer experiences while managing high-volume workloads efficiently.
Professional overall customer experience expert with 3+ years of experience
Bilingual Customer Service and Collections Professional with 3+ years of experience supporting U.S.-based clients in healthcare scheduling and financial services. Experienced in appointment coordination, payment negotiations, account management, and conflict resolution while consistently delivering exceptional customer service.
I have one year of experience in the BPO industry, providing customer service.
I have one year of experience as a Medical Scheduler at Uromedix and four months of experience as a Medical Scheduler at Palm Beach Urology. My experience focuses primarily on primary healthcare, particularly in urology. I am responsible for scheduling, confirming, rescheduling, and canceling patient appointments, as well as scheduling medical procedures such as cystoscopies, PVRs, UroLift, and other urological procedures. I also process and send medical records, laboratory orders, referrals, and diagnostic imaging orders, and follow up with patients regarding their appointments and medical needs. I have experience using medical systems such as Intergy and UroChart, as well as knowledge of ICD-10 and CPT codes. Additionally, I have two months of experience as a Sales Agent.
Expert tech support + appointment setter for homecare & salon.
I’m a collaborative Virtual Assistant/Technical Support Representative who has helped customers troubleshoot and resolve complex device issues with patience and clarity each step of the way. I’ve worked as an appointment setter for both a homecare facility and a chain salon, scheduling visits, confirming appointments, billing, and coordinating with staff to keep everything running smoothly. I genuinely enjoy solving problems and connecting with people, and I’m eager to bring that same energy to a role where I can make a real difference every day.
I started my career as a customer support agent, where i found a calling for hel
I have built my career across customer service, healthcare support, logistics, and interpretation, developing a versatile skill set that allows me to adapt to different industries while maintaining a focus on communication and accuracy. As a Customer Service Representative, I learned to handle inquiries with professionalism and empathy. I used ticketing systems and CRM software to document interactions carefully, ensuring that every customer issue was resolved in a timely and effective manner. This role strengthened my ability to listen actively, remain patient under pressure, and deliver solutions that built trust. Working as a Medical Appointment Scheduler, I managed clinic schedules and assisted patients with booking and rescheduling appointments.
Retain customers, schedule appointments, and sell services.
Customer retention specialist with 3+ years of experience in customer service, technical appointment scheduling, and service sales. Skilled at resolving customer concerns, increasing retention, meeting sales goals, and delivering excellent customer experiences.
Administrative & customer service pro managing logistics, docs, and client care.
I have a background in administrative support and client facing roles, most recently managing financial documentation, logistics coordination and client communication for a food distribution company. I hold a degree in Computer Science and I’m fluent in both Spanish and English.