Culinary student skilled in cooking, service, and customer support tasks
Proactive and responsible student with experience in customer service, hospitality, and food service. Skilled in guest support, clear communication, and multitasking in fast-paced settings. Able to stay calm under pressure, solve issues efficiently, and work well with teams. Motivated to learn and grow professionally
Handled claims, collections and liaised with adjusters and attorneys efficiently
I'm a versatile professional with expertise in customer service, collections, real estate, and insurance for different companies. Skilled in community management, blending creativity with strong communication. Proven ability to foster relationships, drive engagement, and deliver results while adapting and excelling across dynamic industries
Operations & Executive Support Specialist managing international logistics, C-suite calendars, and crisis resolution for global teams across LATAM, Europe, and the US.
Over 5+ years in operations and executive support across LATAM, Europe, and the US. I coordinated marine logistics in Grenada, event operations and sales in Chile, and corporate mobility across 6+ markets. Currently supporting C-level executives with calendar management and cross-functional coordination.
I obtained a university degree with a Bachelor of Administration
Currently I work as a virtual assistant, I also dedicate myself to writing content and managing social networks,

Customer service, sales, and remote assistance. Responsibilities include taking phone calls, scheduling appointments, onboarding patients, training employees, creating social media posts, and managing vendors.
Sales and customer service proffesional. Marketing Degree. Spa Manager. Problem solver. Team worked.
Senior Customer Service Specialist: CRM expert for Fortune 500 metrics-driven
Senior Customer Experience Specialist with extensive experience managing high-volume portfolios for large-scale corporations. My core expertise lies in leveraging advanced CRM platforms (Salesforce, Zendesk, SAP) to analyze customer data, streamline workflows, and drive retention. I consistently exceed key performance metrics including CSAT, First Contact Resolution (FCR), and Average Handle Time (AHT). I specialize in transforming complex data into actionable insights, ensuring seamless omnichannel support and maintaining brand loyalty at the enterprise level. My approach combines technical proficiency in data management applications with a deep understanding of client lifecycle and relationship building to deliver operational excellence.
As a Customer Service and Operations Assistant with over two years of experience
Proactive and detail-oriented professional with a strong background in administrative support and project coordination. Expert at streamlining communication workflows, managing Google Drive documentation, and providing meticulous follow-up to ensure operational excellence.
Area Supervisor and General Manager
I participated in the creation and development of the company from its initial stages, defining brand identity, product portfolio, and price list, as well as store setup, visual merchandising, and openings. I successfully and consistently implemented three branches, using various KPIs to evaluate overall performance. I managed inventory, creating order budgets and establishing operational and administrative processes with different formats. I also recruited, trained, and developed the sales team, coordinating operational planning, sales activities, and social media presence. My responsibilities included overseeing openings and closings, staff performance, and the completion of daily tasks.
Bilingual Customer Service Representative
Experienced Customer Service Representative with fluency in English and Spanish. Skilled in resolving customer inquiries, providing exceptional service, and fostering positive client relationships.
Business Associate with experience in fraud, risk, and compliance.
Results-oriented Professional with over 6 years of experience in Customer Success and Risk Investigation within the BPO industry. Proven track record as a Point of Contact (POC) and Mentor, specializing in root cause analysis, fraud prevention, and process optimization to exceed corporate quality standards.