More than 10 year in customer services experiences, customer support, billing.
Customer-focused. Professional with 10+ years of experience in billing, banking operations, customer service, and team leadership. Skilled in account management, data analysis, compliance, process improvement, and customer relationship management.
Medical billing
Bilingual Certified Billing & Coding Specialist (CBCS) with hands-on experience in pediatric medical billing, insurance eligibility and benefits verification, electronic claims preparation, payment posting, EOB review, and follow-up on denied and outstanding claims.
I have worked for long time in sales, customer service, and more.
Experienced Sales Representative with a proven track record in outbound and inbound sales. Skilled in convincing customers and closing sales. Strong listener with empathy and the ability to add value to customer interactions.
Customer service, collections management, sales and administrative assistance.
Detail-oriented Executive Virtual Assistant with experience in administrative support, customer service, accounts receivable management, invoicing, reporting, and office operations. Strong organizational, communication, and problem-solving skills.
Bilingual Backup Supervisor: operations, CRM, training, 98% quality score.
Bilingual (English C1 / Spanish Native) Backup Supervisor with 2+ years of experience in operations, back office support, team training, and customer/member support across healthcare and administrative services industries.
Interpreter and call center agent with experience.
I studied English for a year in an immersion program, which gave me a solid grasp of the language. I also worked as an interpreter at the company 'Solid Rock' for two years, and later at a call center called 'Heisenberg,' where I worked for a year and gained professional experience working remotely, utilizing all the necessary tools to perform effectively.
Customer Service Representative
Customer service and retention specialist with over 4 years of experience in call center environments. Proven expertise in bilingual support (English/Spanish), billing resolution, de-escalating complaints, and client retention. Skilled in active listening, problem-solving, and delivering high-quality customer care.
Professional overall customer experience expert with 3+ years of experience
Bilingual Customer Service and Collections Professional with 3+ years of experience supporting U.S.-based clients in healthcare scheduling and financial services. Experienced in appointment coordination, payment negotiations, account management, and conflict resolution while consistently delivering exceptional customer service.
Administrative support, customer service, scheduling, and data entry
Detail-oriented bilingual (English/Spanish) administrative professional with 5+ years of experience across customer support, administrative operations, healthcare navigation, and B2C sales environments. Proven expertise in invoice processing, data entry, digital records management, and omnichannel customer communication. Demonstrated ability to manage high-volume workloads accurately, resolve customer issues efficiently, and support daily business operations in remote and in-office settings. Strong communicator, quick learner, and adaptable problem solver.
IT Support Specialist providing technical assistance and troubleshooting.
Systems Engineering student with experience in IT support, technical troubleshooting, customer service, and billing operations. Skilled in hardware and software troubleshooting. Experienced in billing processes.