I'm insurance verification specialist for both medical and vision insurance.
Being a great communicator, already had experience with customer service and appointment setter handling more than 300 calls per day. Also, an insurance verification specialist for both medical and vision field. Able to find patient eligibility and benefits, and effectively communicating all this information to patients and staff.
As a customer service representative, my role is to assist customers.
I love interacting with customers to address their needs, resolve issues, and provide support. Helping customers by addressing their inquiries, resolving issues, and providing support. Professionals in this field work in various industries and may handle tasks such as answering phone calls, responding to emails or chat messages.
I work in admiistrative and customer service industry.
A highly organized professional, native in English, fluent in Portuguese & intermediate French. With over 10 years experience in customer service, in careers such as Canada Post, in hospitality at Hilton Hotel in Toronto & receptionist & administrative duties at Ecori Energia Solar in Brazil. I am seeking a remote customer service /admin position.
Customer Service agent and Virtual Assistant
I’ve built a professional career focused on delivering exceptional customer service and support. With over 4 years of experience, I’ve honed my skills in email and chat support, benefits administration, and cold calling. I’m proficient in using tools like Zendesk, Zoho CRM, and Google Workspace to streamline processes and enhance communication. My
Skilled in costumer service & quality analysis
With over 5 years in customer service and quality analysis, I possess exceptional skills in relationship management and continuous service improvement. I'm proactive in problem-solving and committed to excellence in every interaction.