I was a customer service and sales representative at Invictus bpo
I worked for 1 year and 1 month at a call center and we sold jewelry for a company in Road Island. I had to do basic data entry by placing orders for customers. Sometimes i even had to help by helping the customer decide what jewelry to purchase and get information to see what item we sold suits them. I also had customer service experience by helping the customer track and return orders.
adaptable professional with extensive experience in customer service,appointment setting, lead qualification, and Business Development
Skilled and adaptable professional with extensive experience in customer service, appointment setting, lead qualification, and Business Development support. Proven ability to leverage CRM software to manage client relationships and drive results across diverse industries (Real Estate, Mortgage, Marketing).
I'm a bilingual English-Spanish customer service and translation specialist.
Bilingual English-Spanish professional with experience in customer service, back-office support, translation, and interpreting. Experienced in assisting customers, resolving service and account issues, reviewing documents and information, researching problems, and communicating effectively in English and Spanish with customers, guests, and business representatives.
I work in sales, where I engage with potential customers, identify their needs,
Results-driven Sales and Customer Experience Professional with 10+ years of experience in remote BPO, sales, customer service, appointment setting, lead generation, and customer support.
I assist users by providing information, solving problems, generating content.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
I have Been working in the a telephone company for the last ten years
Pc skills , experience in software like avaya, and atl, experience in costumer service, difficult clients and customer retention strategies , taking calls both in English and Spanish,, detect anormal consume bills .
Handled inbound customer inquiries, account management, service requests
Attorney with over 4 years of experience in corporate and contractual legal matters, specializing in the review, drafting, and management of civil and commercial contracts, as well as Non-Disclosure Agreements (NDAs). Results-oriented professional focused on legal risk mitigation, supporting commercial teams, and managing contractual processes.
Major Incident Management for P1 and P2 Incidents.
I'm a Major Incident Manager with over 3 years of experience in IT service operations, project management, and business continuity. Currently at DXC Technology in Guadalajara, I lead end-to-end P1/P2 incident resolution, coordinate cross-functional bridge calls, and drive RCA and PIR processes using ServiceNow. Before that I worked across project management, operations, and consulting roles — giving me both technical depth and strong stakeholder communication skills. I'm AWS Certified, hold multiple Google Cybersecurity certifications, and I'm passionate about building resilient systems at scale. I'm now looking to bring that experience to a global technology leader like this one
I work in customer service and administrative support, US Based Clients.
I work in customer service and administrative support, assisting clients and patients through phone, email, and internal systems. My responsibilities typically include handling inquiries, scheduling appointments, documenting interactions, updating records, coordinating with different departments, following up on open requests, and making sure sensitive information is handled accurately and confidentially.
I manage customer service, operations, scheduling, and team coordination.
I am a bilingual Customer Service and Operations professional with over 15 years of experience in customer service, sales, operations, and team coordination. My background includes supporting customers through phone, email, and chat, resolving complex issues, processing billing and claims, and providing technical support. I have also managed business operations, including scheduling staff, coordinating daily workflows, handling Google LSA leads, converting sales opportunities, and maintaining strong client relationships. I thrive in fast-paced environments and am recognized for my communication skills, problem-solving abilities, attention to detail, and commitment to delivering exceptional customer service while improving operational efficiency.