Respond to inbound technical support calls from customers experiencing problems
I have over three years of experience as a Technical Support Specialist, providing remote technical assistance for both software and hardware issues. My responsibilities include handling inbound customer calls, creating and managing support cases in Salesforce, and coordinating tasks through Asana. I remotely access customer workstations to diagnose and resolve technical issues, perform software installations, updates, configurations, and hardware troubleshooting, and guide customers through the resolution process. I also maintain detailed documentation of all troubleshooting steps and resolutions in the support system. When an issue cannot be resolved at the first level, I escalate it to the Level 2 Technical Support team with complete diagnostic information.
I’m a spanish medical Interpreter
I’m an interpreter with experience in medical interpretation as well as banking, insurance and auto insurance. My experience has strengthened my communication skills, professionalism and ability to accurately interpret sensitive information
Degree in management & administration - Consulting, Banking, Insurance, CS
Degree in management and administration. Firt Ernst & Young (Consulting department), then uruguayan consulting company called CPA Ferrere (risk department), then Citi Bank (compliance department), then insurance company Suprabrokers.
Computer engineering student and I'm learning but I can use the computer very we
Young professional with experience in sales and customer service, recognized for responsibility, organization, and punctuality. Intermediate English level and basic computer skills. Currently studying Computer Engineering (3rd semester) and has completed private studies in Python programming. Able to work in a team, adapt quickly, and provide efficient, customer-oriented service.
Customer service agent and sales representative with three years of experience
I'm a Communications Studies senior at Asuncion National University. I have more than three years of experience as a sales rep, customer service agent and administrative assistant. I pride myself in being a self started, enthusiastic and detail oriented.
I help people solve problems with telephone companies, I make spreadsheets, I re
I started with a travel agency, customer service, I've worked in convenience stores, I've been a cashier, also in the product replenishment area, I also worked in a clothing production factory, I have obtained a degree in advanced French, I speak 4 languages, Guarani (my native language), Spanish and Portuguese, I finished my technical high school
Customer service and translation
I'm a baker but I also have experience with customer service, and it's something I love doing so I'd love to put those skills to good use.