Customer service and administrative support, for clients and requests
Bilingual (English/Spanish) Psychology student with over four years of experience in healthcare administration and patient coordination. Highly organized and detail-oriented, with expertise in scheduling, referrals, HIPAA compliance, and delivering exceptional patient support in fast-paced healthcare environments.
Handled front line communication with clients, addresing inquiries with empathy.
Bilingual and even-tempered professional with over 5 years of experience in customer service, retail leadership, and administrative support. Known for being highly responsive, solutions-focused, and a strong team player. Experienced in managing schedules, handling client communication, coaching team members, and improving performance through strategic task delegation and feedback. Brings a calm, organized, and people-first approach to every role—making the transition to virtual assistant work a natural fit.
VA with expertise in administrative tasks, schedule management, and Cx Service
I have a background in Graphic Design, Digital Marketing, and Sales. My expertise includes scheduling, customer communication, and team workflow organization. I’ve successfully supported high-performing teams by ensuring efficiency, streamlining processes, and fostering strong client relationships with adaptability and attention to detail.
International Management
Versatile experience in administration, communication, marketing, and customer service. Highlighted adaptability, proactivity, and professional growth.
Patient Financial Advocate, in charge of monitoring the whole medical claims revenue process as well as ensuring all patient’s rights are being respected and aligned to their health care benefits depending on the type of policy and funding type.
I've worked as a claims billing specialist for 6 years, and I've been involved in the whole claims revenue process by performing consistent follow-up with insurance companies about appeals, grievances, reconsiderations, and disputes to ensure compliance with patient's healthcare policies. My analytical and conversational skills were crucial to build trust with the patient and to overturn negative outcomes from the insurance companies. I've also been involved in billing patients for their outstanding balance as well as explaining details about how their accounts were being handled. I helped in developing and testing new strategies to improve the increase of income. I also made sure to properly name and save all documentation related to my assigned cases.
Data management, reporting, sample processing, field monitoring, and analysis.
I am a biologist with experience in biodiversity research, fieldwork, laboratory analysis, data management, and report preparation. I have developed strong organizational, analytical, and attention-to-detail skills through research and environmental projects.
I am Montse Mendoza a mexican graphic designer, illustrator and animator
I studied in Queretaro, Mexico, at Anahuac University, I have a degree in Graphic Design. I have worked with local companies to develop graphic design, animation and illustration for 7 years. I also have worked remotely with different clients as a freelancer. I am looking to expand my experience working for an international company remotely.
Marketing, customer service and hospitality
I have diverse experience in hospitality, marketing, and sales. I've worked in luxury hotels like Montage and St. Regis as a barista, spa attendant, and server assistant. I also managed communities in a marketing agency and pursued personal ventures in Paraguay, honing my customer service and sales skills.
IT Technician and Graphic Designer with experience in network support and sales.
IT Technician specialized in Application Administration and Computer Networks, with practical experience in technical support, personalized customer service, and digital graphic design for custom apparel. Fluent in intermediate English and highly skilled in Microsoft Office tools (Word, Excel, PowerPoint), with a strong focus on leadership, teamwork, and operational excellence.
My profession is to be in control of situations, take charge, and do it well.
I am currently studying social communication, I worked at a Unilever distributor, I worked in sales, I was a community manager, I worked in casinos, in logistics, in social media, in clothing stores and also as a nanny. In most of these jobs I was in control of everything, and they were experiences that helped me learn and improve.