handle high-volume bilingual customer support across phone calls, live chats
Managed high-volume omnichannel support (calls, chats, emails) using Zendesk, Amazon Connect, and Twilio Flex. Verified account details, processed data updates, and handled sensitive documents under HIPAA standards. Logged detailed CRM case notes and collaborated daily via Slack to resolve escalations. Managed reception, patient intake registrations, and the center’s master schedule. Gathered background details and medical histories through initial patient assessments. Maintained confidential patient records and performed data entry using Excel and Google Sheets.
Law graduate and I have worked in several related jobs and in data entry
Professional with legal background and experience in administrative assistance, data entry and organization, document preparation, and information management. Skilled in Microsoft Office, QuickBooks, and accounting. Seeking remote positions related to data entry, information processing, administrative support, and data-related tasks. Attention to detail, organization, and ability to work independently.
Customer Support Agent, English Teacher, Virtual Assistant
I have a degree as an English Teacher and a wide experience working as a Customer Service and Technical Support Agent for the last four years. I have worked as an Online English Teacher, Virtual Assistant, Community Manager and Translator. I have four years as a Freelancer and the experience has been really positive!
Customer service, accounting and payroll experience
Results-driven hospitality professional with experience in Guest Services, front-office operations, accounting and payroll support, and remote customer service. Proven ability to improve operational efficiency, lead teams, and deliver exceptional customer experiences in both on-site and work-from-home environments.
Provide excellent customer service to members in the U.S.
Experienced Customer Service Representative with a background in healthcare insurance, administration assistance, and education support. Skilled in managing CRM tools, maintaining HIPAA and FERPA compliance, and providing excellent customer service.
B.A. IN MODERN LANGUAGES. Professor
B.A. IN MODERN LANGUAGES. I work as a professor at the University of margarita and universidad de oriente
Full-stack developer, with 10 years developing web and mobile applications
Dynamic Full-Stack Developer with 10 years of experience delivering web and mobile solutions that enhance operational efficiency. Proficient in Laravel and React, leveraging a skill set that includes MySQL and CSS, as well as expertise in React Native, Vue, among other technologies.
Sales Advisor and customer Service
Graphic Communication Design student with solid experience in commercial advisory, sales, and production processes in the home furniture and decor sector. Recognized for fast learning ability, adaptability to different work environments, and commitment to process follow-through.
A real estate focused Asset Manager with international experience.
Financial Manager Bachelor's degree. I started working as a trainee in a local newspaper owned by Bloomberg in the capital markets area, then I moved to Citigroup in Mexico City in Private Banking as a banker associate. In 2018 I started living in Austin, TX as an Asset Manager in a Real Estate company. Since pandemic I started doing remote work
Administrative support, scheduling, records, and customer service.
I am a bilingual administrative professional with over 8 years of experience supporting business operations, executive teams, and customer service. My background includes administrative coordination, scheduling, document management, data entry, client relations, and process improvement. I have worked in fast-paced environments where organization, attention to detail, and effective communication were essential. I am proficient with Microsoft Office, Google Workspace, and various business systems, and I enjoy helping teams stay organized and operate efficiently. I am dependable, adaptable, and committed to delivering high-quality support while maintaining excellent customer service.