Administrative professional with over 7 years of experience
Results-driven professional with over 7 years of experience in customer service, claims management and adjudication, conflict resolution, and operational coordination. Holds an MBA and a certified C1 Advanced level of English proficiency. Proven track record in analyzing and validating medical claims, managing corporate client relations, and optimizing service delivery processes. Recognized for strong analytical skills, a results-oriented mindset, and the ability to adapt seamlessly to dynamic corporate environments.
I am a recepcionist, tourist guide and providing information, guidance and experienceBilingual tourism professional with a proven track record in hotel operations and tour guiding, focused on delivering high-quality guest experiences."
I am currently studying the sixth semester of the Tourism degree at the University of Cuenca, Ecuador. I was a Relationship Ambassador Internationals representing my University in Spain. I worked in areas such as customer service and tourist guide. I can speak English, knowledge of programs such as Word and Excel. I am a committed and responsible.
Biotechnology Engineer experienced in customer service and scientific research.
Experienced Biotechnology Engineer with expertise in clinical laboratory work and research. Skilled in patient assistance, medical test registration, data analysis, and scientific publication drafting. Proficient in Microsoft 365, Canva, R Studio, and Python. Strong in teamwork, adaptability, organization, conflict resolution, and communication.
Communicate with patients regarding scheduling and follow-up
Provide telehealth nutrition counseling, individualized nutrition planning, patient education, and ongoing follow-up for weight management and overall wellness. Perform patient documentation, coordinate and manage appointments, communicate with patients regarding scheduling and follow-up, and support daily clinical and administrative workflows. Provide services and patient communication in both English and Spanish.
Business and management professional with a Master's degree in Neuromarketing
Business and management professional with a Master's degree in Neuromarketing and a background in Commercial Engineering, Marketing, Human Talent Management, entrepreneurship, and strategic management. More than 10 years of professional experience across government, consulting, food and beverage, entrepreneurship, SME development, and business services. Experienced in designing and implementing public policies, programs, projects, and commercial strategies, with a strong focus on entrepreneurship, SME development, market access, innovation, product development, strategic planning, and business growth. Proven experience supporting entrepreneurs, micro and small businesses through business model development, commercial strategy, innovation, process improvement, market research, and business.
QA Analyst & Mentor – Quality assurance, feedback, and team support.
I am a bilingual professional (English-Spanish) with experience in Quality Assurance, interpretation, mentoring, and operations in international environments. I currently work as a QA Analyst, where I evaluate interactions, identify areas for improvement, provide constructive feedback, and support interpreters in their professional development. My experience has strengthened my analytical thinking, attention to detail, communication, organization, and problem-solving skills, as well as my ability to work independently in remote environments. I also have an academic background in visual arts, which has developed my creativity and visual judgment. I am interested in remote opportunities in Virtual Assistance, QA, administrative support, customer support, and operations.
I support processes to run smoothly and successfully for any kind of demand.
Proactive individual with extensive experience in international and public relations. Strong interpersonal skills to work effectively in high-pressure environments. Healthcare and customer service interpretation experience within the HIPAA compliance regulations. Administrative and executive assistant for department directors and support for tasks developed by companies' CEOs.
Customer Service, Sales, Cashier and residential vigilance
I am a proactive, responsible young professional with hands-on experience at Corporación El Rosado, where I worked as a multifunctional warehouse assistant at Mi Juguetería and Ferrisariato. I rotated between different areas—flooring, cashiering, customer service, and electrical and plumbing—based on operational needs, handling direct customer service, cash management, product advisory, and inventory support. This experience built strong adaptability, quick learning, and the ability to perform well under pressure. I also covered a night security shift as a guard in my residential complex, monitoring the area and managing access control without incidents, reinforcing my discipline and reliability.
English Teacher, marriage and family counselor, graphic designer
I worked as a graphic designer for over 20 years, managing advertising for several brands in my city. I have also been an English teacher for 25 years. For the past 15 years, I have served as a youth counselor, and for the past 6 years, as a marriage and family counselor. I am the senior pastor of a Christian church in my city.
13 years of experience in Customer Service, Virtual assistant, calendar management
With my 13 years of experience, I can say that I can respond skillfully and efficiently to the challenges presented to me, problem-solving, and teamwork.