Customer Service Professional
I have had the privilege of managing financial transactions and staff schedules. Assist with purchasing decisions, manage reservation requests and book tour packages. Supervise reservations, front desk and concierge teams. Provide training, onboarding and performance evaluations for junior employees. Resolve customer concerns and complaints.
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customer attention
Personal assistant, sales advisor, general staff management and customer service, among other activities
Professional internship at Miviot, where I collaborated in the execution of plan
Currently, I am in my last year of Architecture school, where I have acquired a solid foundation in Architectural design, urban planning, and specialized software management such as Autocad, Revit, and SketchUp.
Legal assistance and Goverment purchase
I studied 3 years to become a Lawyer at the university of Panamá, and I have a Diploma in public procurement,
I currently work as a store manager
I am studying psychology in the "universidad del istmo" virtual. I have knowledge about how to treat people kindly and correctly.
Customer service
I have a master's degree in Marketing and International Trade, alsoone in Higher Education, additionally I have a bachelor's degree in Maritime Business Administración.