26 workers recommended for you

I am a communications professional with experience in digital marketing, content management, and customer service as back office. I have worked in operational and analytical roles, supporting teams through reporting, process coordination, and real-time support. I combine creativity, organization, and data analysis to improve communication.

Marketing professional with experience in Business Intelligence, Data Analytics, and process optimization. Proven ability to analyze data, support strategic decision-making, and improve operational performance through data-driven insights. Experienced working with international teams in fast-paced environments and leveraging analytical tools to identify business opportunities and optimize results. Currently pursuing a Bachelor's degree in Marketing and preparing to begin a Master's in Business Intelligence & Data Analytics.

Results-oriented professional with a strong background in high-volume customer operations, data entry, and specialized documentation management. Proven ability to independently manage complex requests while maintaining high productivity and quality standards. Expert in handling confidential information and digital records integrity. Adept at identifying process improvement opportunities and dynamically adjusting priorities to meet daily operational goals in high-pressure environments.

Highly skilled and experienced professional with 23 years of progressive experience in global BPO and telecom operations spanning WFM reporting and compliance, service delivery, complaint and CSAT programmes, training, quality and team leadership. Most recently worked in WFM reporting delivery and Power BI report publication across five global sites for Blackhawk Network, through the reporting platform migration from Sharpen to NICE with no missed publication deadlines. Previously managed all AT&T account operations at Fusion BPO, holding the number one performance position across all client sites. Managed the Training and Quality function as department head. Six Sigma Yellow Belt with a track record of measurable improvement

Data professional with 10+ years in BI and Data Engineering, leading end to end data solutions. Experienced in building scalable pipelines, data modeling, and delivering insights through dashboards. Strong focus on aligning data strategy with business goals and driving data driven decisions.

Risk: Credit Risk, Probability of Default (PD), Risk-Based Pricing, Portfolio & Segmentation Analysis, Scoring, Loss/Recovery Analysis, Regulatory & Compliance Awareness Software & Tools: SQL, Power BI, Power Query, Microsoft Excel (Advanced), Python, SAP Business One Strengths: Data Accuracy, Analytical & Problem-Solving, Executive Reporting, Independent Ownership, English (Professional)

Senior Business Intelligence professional with 15 years of experience in BPO and operations. Expert in transforming intake data and operational metrics into strategic insights to drive quality and efficiency. Specialized in SQL, Excel, and BI platforms to design dashboards and perform data modeling that supports executive decision-making. Proven track record in optimizing workflows, analyzing complex KPIs, and leading process improvement initiatives. Combines technical expertise with a strong operational background to deliver measurable performance gains and scalable business solutions. Focuses on bridging the gap between raw data and actionable quality standards to ensure long-term organizational growth.

Operations and customer service professional with over 8 years of experience supporting international teams in customer service, workforce management, scheduling, forecasting, and administrative operations. I began my career as a Customer Service and Tech Support Representative, where I developed strong communication and problem-solving skills. I later transitioned into workforce coordination, managing schedules, analyzing performance data, creating SOPs, supporting executive teams, and overseeing invoicing processes for U.S. clients. I enjoy bringing structure to fast-paced environments, improving workflows, and ensuring projects stay organized while delivering excellent customer and stakeholder support.

Results-driven Information Systems Engineer with advanced degrees in Software Architecture, Data Science, and Business Intelligence. Over 6 years of experience as a Full Stack Developer and Data Scientist, specializing in high-transaction systems, scalable architectures, and rapid incident response. Combines a strong software engineering foundation with data-driven insights to optimize complex workflows, ensure technical quality, and deliver high-impact solutions for enterprise clients in the retail, restaurants, and financial sectors.

Detail-oriented, trilingual project support professional with a strong background in quality analysis and ensuring documentation accuracy. Skilled in coordinating complex logistics and resolving conflicts, demonstrating a proven ability to build client trust.