I worked as customer service for 3 years and, I move as receptionist for a firm
I worked as Customer Service and, I moved to SME (taking manager calls), Subject matter expert then, i had the chance to move to QA and then, I move to other company to work as receptionist for a firm.
Industrial Engineer
I have experience in the creation, consolidation and analysis of reports and KPI's to identify bottlenecks, root causes and improvement points in different production processes. I also have experience in planning production based on demand, using the same reports to facilitate its analysis.
I am an economist and I work as a statistical analyst.
I have a degree in applied economics, I studied a postgraduate degree in financial management and a master's degree in Business Administration. I have been in the insurance field for 10 years in the Social Security in Nicaragua, I am in charge of statistics within the Affiliations area.
Operations Manager. Optimizing business through business intelligence and data.
Industrial Engineer, specialized in operations and logistics. 7+ years of experience and educated in data analysis, business intelligence and continuous improvement. Lead succesful teams and excelled in data monitoring, forecasting and control
Economist with experience in project and data management.
I have a bachelor in Economics, and a Master in Population studies. My work experience started as a consultant doing data management, then as project manager for NGOs. I switched to working with US based companies doing project management. I then specialized as a pricing expert for the healthcare industry.
Bachelor Biology, with experience in data analysis.
Bachelor Biology, With more than 5 years of experience in data analysis, auditing in Management Systems (ISO 9000:2015, ISO 45:001, FSCC), I have worked in various areas within Ingenio San Antonio applying tools such as: power BI, Power Pivot (excel), minitab and and improvements in the sugar production traceability system.
Public accountant with experience as a data analyst, customer/Technical support.
I have a degree in accounting and auditing, in 2020 I started in the BPO industry as a customer support agent, then I transitioned to a different company assuming the role of technical support agent and real-time analyst. I am a fast learner and developed strong multitasking skills, always open to new experiences to to increase my knowledge.
3 years bpo experience, gained experience on multiple rol on RTA, sales, CSA.
I am a proactive, organized and responsible person, with excellent interpersonal relationships. With 3 years of experience in the BPO Industry, I stand out for good teamwork, quick decision making, good pressure management and data driven. I am looking for a dynamic and challenging job to continue developing my career.
Open to feedback, problem solving and critical thinking and operational insight.
Customer care, collection and interpretation and flexibility and adaptability to change in the work environment.
Industrial Engineer and Executive MBA
Industrial Engineer with +03 years of experience in Remodeling Projects, Business Intelligence Projects, Industrial Operations in Electric Companies and Quality in Local and International Companies remotely. I am a young leader, innovative, collaborative, adaptable, self-taught and creative. Focused on results and operational efficiency