Reporting and Workforce Analytics Specialist focused on data-driven performance improvement.
Industrial Engineer with 5+ years in BPO and operations analytics. Skilled in Excel, Google Sheets, NICE, and CRM tools. Specialized in reporting, KPI tracking, and data automation—reducing report delivery time by 40% and improving staffing accuracy by 15%.
I have experience in data analysis, customer service, and information management
I specialize in Management Information Systems, focusing on data analysis to drive business decisions. Skilled in Power BI, Tableau, and SQL, I convert raw data into actionable insights. My experience in customer service and data management helps me streamline workflows and optimize data flow, enhancing organizational efficiency and outcomes.
I use data and KPIs to ensure process adherence and improve performance.
I have 9 years of experience in the BPO industry, progressing from Agent to Escalation Advisor and then Quality Analyst. Skilled in reviewing interaction quality, coaching, and FMEA/PFCU analysis. Familiar with COPC CX standards, advanced in Excel and Google Sheets, and experienced with Intercom, GoHighLevel, and multiple business tools.
System Engineer, Full Stack Dev, Data Analyst, SQL, AWS, ETL, DBA and Excel
Data Analyst: Analyzed and interpreted complex data sets to drive business decisions. Database Developer: Designed and maintained databases to optimize data storage and retrieval. .NET Developer: Developed web applications using .NET framework to enhance user experience and functionality.
I am a Customer Success Specialist with over five years of experience.
Enthusiastic and empathetic professional with 5+ years in customer service. Skilled in communication, relationship management, and problem-solving. Detail-oriented Customer Success Specialist passionate about Human Resources, delivering tailored solutions, and driving client satisfaction and long-term organizational success.
Quick open minded learner in many different fields of selling goods and services
I am currently majoring in criminal justice while actively seeking studies in economics at the moment. I am certified in Microsoft Office (Microsoft Powerpoint, Word and Excel) and experienced in selling various different goods in online marketplaces such as ebay and mercari. I am also well versed with critical thinking skills and memorization,
I am a professional appt setter and also data analyst .
Very dedicated and motivated professional with proven track record on sales management, Data analysis, Data entry, and appointment setting in real estate and lead generation. Passionate about learning new skills to enrich professional career.
I deliver technical and analytical solutions that optimize workflows.
Experienced IT Support & Database Developer with expertise in Oracle APEX, MySQL, and B2B Operations. Skilled in developing and optimizing business-critical applications.
Financial analyst with experience in Merchant Cash Advance eligibility.
I am an Economics and Business Engineer specializing in business management. I have worked remotely for Bitty Advance, Circadian Funding, and New York Tribeca Group. My key skills include leadership, agility, and analysis, with a focus on attention to detail and teamwork.
At the moment I am dedicated to the administrative side of a family business.
He managed the flow of information for Camaron's production. He was also responsible for making the month-end closing costs recordable.