Currently playing a pivotal role in the support of truck drivers and logistics teams to ensure smooth operations for freight moving in the US.
I'm an Industrial Engineer with over 3 years of experience, starting in sales and warehousing, and recently in the trucking industry in the US, where I provide support for freight carriers as a track and trace specialist.
Bilingual Implementation & Tech Support Lead with 3+ years experience
Operations & Systems Specialist with 3+ years of experience supporting large user-facing projects, onboarding teams, and optimizing software workflows. Skilled in translating complex technical concepts into clear guidance, managing cross-functional implementations, and delivering high-quality customer support.
Customer Service Support and Public Relations for more than 10 years
Luis Eduardo Jiménez Urdaneta is an Airline Cabin Crew professional with experience in customer service, quotes, public relations, and virtual assistant roles.
Professional: Appointment Scheduler, Virtual Personal Assistant, and Data Entry
Experienced education professional with expertise in resource management, budgeting, and team leadership. Skilled in promoting pedagogical improvements, student care, and staff training. Strong track record of ensuring compliance with quality standards and achieving organizational goals.
Sales and Customer Service Administrator and Virtual Assistant
Professional with more than 6 years of experience in customer service and sales management in the auto parts industry and logistics, I stand out for my effective communication, analytical, and organizational skills, which I apply to conflict resolution and assistance in administrative processes.
I have experience editing videos for Youtube and as a virtual assistant.
I have professional studies as an electrical technician and electrical engineering, I have worked at CVG ALCASA in the electrical maintenance area and in the energy management and energy quality department. I also have experience in video editing and customer service.
Data Entry, Administrative Assistant, Data Analyst
Industrial Engineering student, CS50P from Harvard on Edx, Administrative Assistant for a year, currently coursing CS50SQL.
Experienced Customer Service Rep. and Manager as well as Data Entry Specialist.
Customer Service Agent / Supervisor at LBC Servicios (BetCRIS Support for South America) Customer Service Agent (English & Spanish) Aleval Telemarketing (Florida, North and South Carolina Insurance Agency) Data Entry Specialist, Performance Mkt Analyst, Contact Center Coordinator, CRM Manager at Palmera Marketing
I am a Business Administration graduate and specialist in data management and process optimization, transforming scattered tasks into efficient systems to achieve maximum accuracy and time reduction.
Business Administration graduate with over 6 years specializing in process optimization and data management. I transform scattered operations into efficient systems, achieving a 95% error reduction and an 85% faster processing time through implemented tools and standardized procedures.
I'm a virtual assistant with experience in data entry and recruiting
Bilingual Virtual Assistant and Research Analyst with over 5 years of experience providing high-level administrative, recruitment, and research support. Proficient in managing calendars, email communications, and talent sourcing. Experienced in CRM tools like HubSpot and Clockwork.