Financial & Order Processing Analyst at Merck (Sigma-Aldrich)
Bilingual (English/Spanish) professional with 4+ years of experience in remote client-facing and operational roles, supporting high-volume accounts and fast-paced teams in performance-driven environments. Proven ability to manage schedules, coordinate across departments, resolve issues efficiently, and maintain strong communication with clients and stakeholders.
Bilingual Virtual Administrative Assistant with experience in executive support, operations coordination, customer communication, and administrative management in fast-paced international environments.
I am a bilingual (English/Spanish) Administrative and Virtual Assistant professional with experience in executive support, operations coordination, scheduling, customer communication, and reporting. I worked for Renault Group for almost 9 years in administrative, sales, and marketing support roles, coordinating reports, presentations, team communication, and operational follow-ups. More recently, I worked remotely as a Virtual Administrative Assistant for a U.S. law firm, managing calendars, email communication, document organization, legal e-filings, and client follow-ups. I am highly organized, proactive, detail-oriented, and experienced with Microsoft Office, Google Workspace, CRM systems, Outlook, Asana, Notion, Canva, and Excel/Google Sheets.
I'm an Operations Coordinator with 5+ years of experience streamlining workflows, leading teams, and building AI-powered automation solutions to improve efficiency.
Operations Coordinator with 5+ years of experience streamlining workflows, coordinating cross-functional teams, and driving operational improvements in fast-paced, remote environments. Proven expertise designing and implementing SOPs, automating manual processes using Power Automate and Smartsheet, and maintaining documentation accuracy across distributed teams.
Remote support and admin with a focus on fast, effective solutions
Lawyer and proven experience in customer service, marketing, and administrative support. Skilled in legal research, case tracking, digital documentation, and legal writing. Experienced in supporting attorneys. Beyond the legal field I bring expertise in social media management and video editing, creating digital content for business
Offer technological solutions to industrial problems.
I am a highly skilled mechatronics engineer who is passionate about integrating mechanical, electrical and control engineering into the creation of automated and intelligent systems. I have a strong academic background and practical experience in the design, development, and maintenance of mechatronics systems. My focus is on optimizing efficiency, improving quality, and increasing productivity in various industrial environments.
Experience in customer service, billing, technical support, sales (chat/calls)
Experienced in dental insurance, credit cards, billing problems, live chat support, customer support, and inbound/outbound sales. Proficient in Salesforce, Intercom, CRM, and Zendesk. Skilled in handling multiple chats, technical issues and billing problems. Strong ability to work under pressure and provided face-to-face support.
Full-stack developer, with 10 years developing web and mobile applications
Dynamic Full-Stack Developer with 10 years of experience delivering web and mobile solutions that enhance operational efficiency. Proficient in Laravel and React, leveraging a skill set that includes MySQL and CSS, as well as expertise in React Native, Vue, among other technologies.
Remote management of office processes and teams on a large scale.
Operations Specialist with over a year and a half of experience in managing complex lifecycles and optimizing processes in high-volume bilingual environments. Expert in managing partner portfolios, ensuring regulatory compliance and data governance
Customer Success & Operations Analyst specializing in N2 support
Customer Success and Customer Experience (CX) Analyst with approximately 5 years in customer service, N2 support, and client onboarding — in B2B (SaaS) and banking environments. Specialized in critical case resolution, root-cause analysis, and relationship management via Salesforce/CRM, with maximum quality scores (25/25) across all indicators.
Digital Marketing Specialist focused on content, social media and email marketing
Digital Marketing and Communications professional with 8+ years of experience in content strategy, social media, email marketing and digital campaigns. Experienced in planning and creating content, copywriting, short-form video, campaign execution and performance analysis. Skilled in Canva, CapCut, Mailchimp, Klaviyo, HubSpot, WordPress, Metricool and GA4. I have worked with brands and organizations across different industries, managing projects independently and adapting strategies to different audiences and business goals.