Software developer and email support specialist with 2 years of experience.
I am a Software Developer and Technical Support Specialist with 2 years of experience. I specialize in backend development using Java and Python, building efficient and scalable solutions. In addition, I have a strong background in Email Support, managing customer communications, resolving technical issues, and maintaining high satisfaction rates. This combination allows me to understand complex systems while communicating them clearly to users. I am detail-oriented, adaptable, and ready to contribute to dynamic remote teams.
Customer service and administrative support professional.
Human Resources Administration Technologist with solid experience in customer service, administrative management, and remote support. Specialized in timely email and chat management, prompt resolution of customer inquiries, and rigorous follow-up on cases until full resolution. Recognized for strong communication skills, organization, command of digital tools like ClickUp and Excel, and the ability to maintain accurate records. Dedicated to delivering an exceptional customer experience through written and digital channels.
Serving People with Kindness
Email Support Representative: Responsible for providing timely and accurate responses to customer inquiries via email, ensuring high levels of customer satisfaction and retention. Appointment Setter: Skilled in scheduling and confirming appointments for sales or service teams, maintaining calendars, and optimizing efficiency in client communication and follow-up.
Passenger service agent . Hospitality and tourism
I have developed skills in the field of hospitality and tourism, with excellent performance and expertise in customer service. I am diligent in training and developing myself in my area of work. The knowledge I have acquired has allowed me to learn and share the possibilities of reaching the customer through good communication. I consider my best v
I´m an IT specialist currently working as a networker and helpdesk professional
I graduated as an engineer and have worked as a support technician for Telconet Latam. Additionally, I have experience as a helpdesk specialist and networker for a government agency.