Results-driven Operations and Account Manager with 10+ years of experience optim
Operations Manager with experience leading cross-functional teams and end-to-end operations across Training, Quality Assurance, and Recruitment. Known for inspiring leadership, I design, implement, and continuously refine policies and processes to improve efficiency, consistency, and performance.
I'm in charge of financial analysis and operations logistics
Results-oriented Finance Graduate with solid experience in the biomass supply industry, qualified to oversee financial operations and optimize resource allocation. Skilled in developing comprehensive financial projections aligned with market trends, managing financial statements, and implementing cost-reduction strategies.
Marketing degree with 9+ years of experience in several BPOs.
I have been working on the Sales/Customer service industry for the past 10 years with several BPOs. All programs with a significant sales portion. For most of the companies I started as an agent then promoted to support, supervisor and an operations manager where I have 5 years of experience and accomplished with many skills.
I provide administrative and operational support to manager and founders.
Experienced Executive Assistant and Operations Professional with over two years of experience supporting executives, managing calendars, coordinating meetings, organizing documentation, and assisting with daily business operations. Skilled at managing multiple priorities in fast-paced environments, improving processes, preparing reports, and maintaining effective communication with internal teams, clients, and stakeholders. Background in Finance and Economics, with experience in operational coordination, financial reporting, and administrative support.
I work as an Intake Specialist and A Virtual Legal Assistant.
I have experience working as an Intake Specialist and Virtual Legal Assistant, providing administrative and client support in a professional legal environment. My experience includes handling client communications, conducting intake calls, gathering and organizing case information, scheduling consultations, managing messages, and maintaining accurate records. I also assist with various administrative and case-related tasks while ensuring that clients receive professional, clear, and timely assistance. I am highly organized, detail-oriented, dependable, and comfortable managing multiple tasks while maintaining confidentiality and professionalism.
I am an Operations Manager with more than 10 years of experience in BPO's
Expert in communication and collaboration between distributed teams using tools such as Zoom, Slack, Loom and Google Hangouts. Expert in customer service, administrative support and operations, adherence to the workflow and process documentation to optimize operations and support call center growth
Executive assistant handling calls, broker referrals, parking, and scheduling.
Bilingual (English & Spanish) contact center professional with over 5 years of experience across customer service, insurance claims, sales, and professional interpretation.
Executive Virtual Assistant with 1+ year of remote support experience.
Executive Virtual Assistant with over a year of experience providing high-level remote support, currently managing calendars, inboxes, travel coordination, and client communication for a real estate professional using Google Workspace, Asana, Slack, and Follow Up Boss CRM. Bilingual (English/Spanish). Prior to remote work, I spent 14+ years in K-12 education, which built strong skills in multitasking, independent problem-solving, and managing competing priorities, all directly transferable to fast-paced remote support work. Also founder of a jewelry business, with hands-on experience in product sourcing, marketing, and customer service. Reliable, detail-oriented, and comfortable working independently.
Customer service and operations professional specializing in client support, escalations, and CRM-based workflow management in high-volume environments.
I have a strong background in customer service and operations, with experience supporting high-volume client environments and managing complex workflows. I’ve handled escalations, VIP client support, and refunds processing while working extensively with CRM systems to track, resolve, and improve customer experience. I also have experience leading processes and supporting team efficiency through structured operations and clear communication.
I'm a remote operations, executive assistant and trust and safety professional
Customer Operations, Startup, Executive Assistance, Content Moderation, and AI Support Specialist with 9 years of remote experience supporting operational workflows, managing communications, and ensuring nothing falls through the cracks. Skilled at juggling multiple priorities, maintaining documentation systems, and serving as a reliable point of contact between teams and stakeholders.