Administrative Assistant. Bilingual. Skilled and versatile professional with background in both administrative and construction related roles.
After 11 years as an administrative assistant in a Brazilian NGO, collaborating across cities and the US, I took a carreer break to raise my family. Now, I aim to leverage my full set of skills to enhance your business and support your team.
Customer service representative
I am an organized and motivate professional with strong teamwork skills and keen eye for details that has worked in various industries such as Internet Provider, Travel Agency, Cell phone and Electricity Companies, as well as, supported as back office for a bank. Performed several tasks as an admin aide.
I managed an online store, digital marketing campaigns, and sales analysis.
I am a person interested in e-commerce and digital marketing, focused on learning and developing online sales strategies
Bachelor's degree in business administration
Administrative virtual assistant specialized in Administrative processes and with experience in the field of Graphic Design, my goal is to provide quality care and maximum satisfaction through my Virtual Assistance services remotely and efficiently in both the Administrative and Design areas. graphic.
Provide remote assitance for administrative tasks as a reliable VA.
My experience consists of customer support and administrative tasks using Google Docs and Google Sheets. I also have some knowledge about SEO best-practices, and I know my way around WordPress.
I´m an operations and administration manager.
Project Management Master’s candidate with 12+ years leading HR, finance, and operations. Senior Operations Operations Manager at One World Surgery: managed donor-funded budgets, audits, compliance, and opened the first pharmacy/secured key permits. Program Officer at Teach A Man To Fish (SEC). Supported Honduras’ first BRT startup (Invermut).
Marketing professional - experience in customer service and remote admin assista
Professional with extensive experience in technical support, customer service, and team building. Highly skilled in managing and optimizing processes to enhance operational efficiency and customer satisfaction, specialized in streamlining workflows, improving communication channels, and coordinating tasks on digital platforms.
Improve customer experience and satisfaction
Results-driven professional with a strong focus on customer satisfaction and operational efficiency. Proven ability to analyze feedback, enhance training materials, and lead initiatives that elevate team performance. Detail-oriented subject matter expert with experience in refining customer service protocols.
I am a certified public accountant and a technician in administrative assistanc
I am a Certified Public Accountant, Administrative Assistant, and Specialist in Tax Management and Auditing with experience in managing the administrative environment, financial auditing, SARLAFT, SAGRILAFT, accounting and human resources, and knowledge of contracting processes.
Operations Analyst specialized in CRM management and data analysis
Quality & Compliance Analyst with experience in CRM management, data analysis, and team leadership within high-volume environments. Proven ability to ensure data accuracy, optimize workflows, and support business growth through structured reporting and performance insights.