I am currently unemployed and work as a freelance video editor
10+ years experience working as a bilingual customer service professional supporting U.S.-based customers across various industries. Strong background in customer support, technical troubleshooting, payment processing, and issue resolution. Also experienced in English-Spanish interpretation.
I taught for 5 yrs.In the last 10 yrs I have mainly worked in sales positions.
In my last role, I was a Curriculum Specialist at McGraw Hill. I have experience in delivering effective sales presentations, customized in-service training, and enhancing customer experiences with digital platforms and educational technology tools. I am comfortable delivering presentations in person or via Zoom.
I’m a bilingual remote assistant with experience in customer service, appointment setting, administrative support, CRM management, and client communication.
I’m a bilingual remote professional with experience in customer service, appointment setting, administrative support, and daily operations. I help businesses stay organized by managing communication, following up with leads, scheduling appointments, updating records, and making sure customers and teams receive clear, timely support. I’m reliable, adaptable, and comfortable working independently in remote environments. I can handle multiple tasks, learn new systems quickly, and keep details organized without needing constant supervision. My background allows me to support both customer-facing tasks and behind-the-scenes operations, helping companies save time and create a smoother experience for clients and teams.
Professional with experience in telephone sales and customer service, skilled in
Professional with experience in telephone sales and customer service, skilled in negotiation, goal achievement, and handling sensitive information. Interested in developing a career in the financial sector by contributing commercial discipline, results-oriented performance, and excellent customer service. Recognized for developing strategies that strengthen customer loyalty.
Virtual business Management
With five years of experience in administration, translation, and customer service, I have improved my skills to a high level of proficiency, such as becoming an expert in managing CRM systems, performing data entry, and efficiently handling calendars and appointment scheduling. I have worked in a call center where I managed incoming calls and provided
Customer and patient support specialist provinding solutions and assistance.
Bilingual professional with extensive experience in customer service and technical support for the Dominican Republic and United States markets. Currently pursuing a Bachelor's degree in Journalism at the Autonomous University of Santo Domingo (UASD). Proficient in Slack, Microsoft Teams, Excel, Word, and PowerPoint.

I STUDY MARKETING, AND I HAVE AS VIRTUAL ASSISTANT, CUSTOMER SERVICE, LOGISTICS
I STUDY MARKETING. AS A PROFESSIONAL I HAVE WORKED IN SALES IN DEPARTMENT STORES, AS A MANAGER OF PURCHASES, CUSTOMER SERVICE, AND LOGISTICS IN A FREE ZONE COMPANY IN MY COUNTRY, IN ADDITION TO MANAGEMENT FUNCTIONS (MANAGEMENT OF ACCOUNTS RECEIVABLE AND PAYABLE, HUMAN RESOURCES, AND PROJECT MONITORING)
I manage administrative and accounting processes. I handle public procurement.
Comprehensive experience in public procurement (SERCOP), serving both in the public sector as a procuring entity and in private entities as a bidder. I possess solid proficiency in the SOCE portal and USHAY tools to manage the entire contractual cycle, ranging from necessity reports, Terms of Reference (ToR), and bidding documents, to the validation of offers, administration reports, and delivery-acceptance certificates in procedures such as Reverse Electronic Auction, Low Value Procurement, Price Quotation, and Public Tendering.My career is complemented by a strong foundation in accounting, budgetary, and tax management (handling of withholdings, reconciliations, and tax regulations), as well as citizen service and administrative control within the commercial and agro-industrial sectors.
I am a results-driven sales professional who converts inbound inquiries into rev
I am a professional with experience in customer service, sales, and appointment setting. I have worked as an appointment setter at Zillow and as a sales and reservations agent at Hilton, handling bookings, CRM systems, customer follow-ups, and focusing on results and service quality.
I am a Customer Service Agent / Administrative assistant with over 6 years of experience.
I have a wealth of experience in customer service, including handling inbound calls, emails, and texts. I excel in high-pressure situations and have worked with top-rated clients. I welcome constructive criticism, as I am committed to learning and growing. I am reliable, results-driven, detail-oriented, and possess excellent leadership skills.