12 workers recommended for you

Experienced Healthcare Virtual Assistant with over 20 years of expertise in customer service, healthcare administration, technical support, and team leadership. Extensive experience supporting gastroenterology practices through patient scheduling, insurance verification, physician calendar management, medical record updates, and patient communications. Recognized for exceptional organizational skills, professionalism, and the ability to manage multiple priorities in fast-paced remote environments. Fully bilingual in English and Spanish.

Results driven Account Manager with 10 years of experience managing client relationships, customer success, sales, and operations across healthcare, telecommunications, and entertainment industries, Proven ability to oversee strategic accounts, maintain financial performance, ensure SLA compliance, and lead cross functional teams to achieve business objectives, Experienced in data analysis, process improvement, client retention, conflict resolution, and delivering proactive solutions that strengthen long term partnerships while improving operational efficiency and customer satisfaction, Proficient in Microsoft Office, CRM systems, reporting, and performance management, recognized for strong leadership, strategic thinking, and a commitment to delivering exceptional client experiences.

Business and Economics graduate with professional experience in Human Resources, People & Management, employee wellness, organizational development, and commercial process improvement. I have worked on employee engagement, talent and development initiatives, training, performance management, internal communications, process standardization, and cross-functional projects. I have experience using Excel, Power BI, and data analysis to support decision-making and track results. My background has strengthened my skills in project coordination, stakeholder management, communication, problem-solving, and working with diverse teams. I am particularly interested in continuing my career in HR and exploring opportunities in Project Management.

I have experience in customer service, assisting customers with their questions, requests, and concerns in a professional and friendly manner. I am comfortable communicating through different channels, solving problems, and providing timely support. I am also adaptable, organized, and comfortable working in a remote environment.

Katherine Giselle Castaneda Sánchez is a professional with experience in customer service and management assistance. Skilled in communication, English, and administrative tasks.

I know basic insurance terms (deductibles, coinsurance, medical language), how to contact clients via email, how to use Microsoft Office, how to make calls, schedule meetings, and update tracking information.

Biology graduate with experience in customer service, sales, and appointment settling. Adaptable, proactive and passionate about learning and connecting knowledge with real-world needs.

I have 5 years of experience as a customer service representative, providing excellent support and helping customers understand processes in a clear and professional way. I have strong communication and problem-solving skills, as well as experience with medical terminology and healthcare-related assistance. I am organized, responsible, adaptable, and committed to delivering high-quality customer service.

Carlos Rene Hernandez Cardoza is an Operations Manager and Administrative Assistant with experience in recruitment, team leadership, and quality assurance. He holds a Bachelor's degree in Business Administration and a Technical Degree in Business Administration. He is certified in AI & Business Intelligence, Data & Productivity, Leadership & Talent

Dedicated and organized professional with over 3 years of experience in back-office operations and customer support. Skilled in handling insurance-related documentation, client communication, and problem resolution. Recognized for strong multitasking, leadership, and time management skills.