IT Systems Administrator with experience in network operations, automation, and
I hold a degree in Systems Engineering and have over 4 years of experience working in a Network Operations Center for a US-based telecommunications company. My expertise includes systems administration, VoIP/SIP infrastructure, incident response, automation with scripting, and cloud platforms such as AWS and Azure.
Customer Service Representative and I worked more than 7 years to US people.
I am a professional with experience in customer service, technical support, and sales. I have strong communication, problem-solving, and teamwork skills.
IT professional, managing and administering, support and maintenance
Systems Engineer, where I have been able to gain experience implementing and supporting computer systems, supporting clients by solving problems presented in their systems, using and managing VMware virtualization platforms, as well as backup platforms, in short, solving any computer problem, cybersecurity
Bachelor of Computer Science, currently studying for a Bachelor's degree in VGD
I've been in the support area for 7 years, ranging from field maintenance to IT support management, where I've implemented and structured the core IT area, managed budgets, coordinated staffing, helped desks, opened new units, and managed technological innovation projects to stay on top of the latest technology.