I provide technical support to users by diagnosing software
Experienced Systems Engineering student with strong problem-solving skills and project leadership expertise. Specialized in enhancing efficiency and productivity through innovative solutions. Passionate about continuous improvement and driving impactful change within organizations.
IT help desk professional L2 and virtual assistant executive
I´ve worked for several companies in the tech field . I´ve helped bussiness to have their IT infrastructure and systems working properly and organized. Also I´ve helped business in the customer service field
IT technical support
IT technical support, experience in installation, updating of computer equipment, user support, support on how to use digital tools, uso de windows xp, 7, 10, 11, microsoft office
Technology business engineer
18+ years experience in leading digital transformation projects, specializing in technological infrastructure, cybersecurity, and data analysis. Skilled in optimizing processes, reducing costs, and enhancing user experience. Strong in continuous improvement and organizational development.
IT Systems Administrator with experience in network operations, automation, and
I hold a degree in Systems Engineering and have over 4 years of experience working in a Network Operations Center for a US-based telecommunications company. My expertise includes systems administration, VoIP/SIP infrastructure, incident response, automation with scripting, and cloud platforms such as AWS and Azure.
Customer Service Representative and I worked more than 7 years to US people.
I am a professional with experience in customer service, technical support, and sales. I have strong communication, problem-solving, and teamwork skills.
IT professional, managing and administering, support and maintenance
Systems Engineer, where I have been able to gain experience implementing and supporting computer systems, supporting clients by solving problems presented in their systems, using and managing VMware virtualization platforms, as well as backup platforms, in short, solving any computer problem, cybersecurity
Bachelor of Computer Science, currently studying for a Bachelor's degree in VGD
I've been in the support area for 7 years, ranging from field maintenance to IT support management, where I've implemented and structured the core IT area, managed budgets, coordinated staffing, helped desks, opened new units, and managed technological innovation projects to stay on top of the latest technology.