Functions in Technical Support - ERP
Experienced in technical support, operations, administration, and sales. Proactive, organized, result-oriented with skills in team leadership, customer service, and project management. Seeking professional development in dynamic environments.
IT support en help desk
I am bilingual with a high school diploma, but I work in technical support, virtual assistant, and help desk support.
I've worked a a customer/tech support agent for the past 10 years.
Dedicated and experienced Customer Service Representative with a proven track record of enhancing customer satisfaction through strong communication skills, problem-solving abilities, and a customer-focused approach. Adept at resolving inquiries efficiently.
Computer Engineer with over 8 years of experience.
Systems Engineer. Intern for the Master's program in Cybersecurity at Grupo Financiero Ficohsa as a Senior Quality Assurance (QA) Officer. 30% reduction in reported defects thanks to the automation of key tests. Leadership in systems certification for a successful regional migration, impacting more than 80,000 users.
Foreign Languages teacher
Demonstrate my knowledge and the truthfulness of my way of working, which is comprehensive and serious. Base my attitude with good principles and contribute effectively to the development of team activities. Over 6 years in customer service, sales, technical support, floor supervisor, trainer assistant, and team leader roles.
Experienced Customer Service Bilingual professional with expertise in live chat
Law student with experience in English teaching and computer repair. Highly motivated, customer-focused, and skilled in problem-solving, communication, and multitasking. Quick learner with strong adaptability to new technologies and a passion for delivering high-quality service and support
Facility to solve problems both in Hardware and Software
Me gusta mucho mi función de dar soporte y facilitar ayuda a quien lo necesita, estar preparado para todo tipo de contingente y tener conocimientos amplios.
Technical support in IT with over 15 years in networks and end users
I am an Engineer in Administrative Computer Science. I have worked in the helpdesk area and field support for end users and network issues, handling Active Directory.
I have a degree in Computer Science Engineering with over 10 years of experience
I have a degree in Computer Science Engineering and have over 10 years of experience in system administration, customer service and IT operations. I have experience working as a technical support team lead, senior solutions operations engineer and technical support specialist.
BI/Data Engineer specializing in ETL, data warehousing and analytics solutions
With 12+ years in BI & Data Engineering, I specialize in ETL, data warehousing, and analytics. I’ve worked at FIVESHARE IT and Ficohsa Bank, leading BI solutions and optimizing data pipelines. I hold a degree from "Universidad Católica de Honduras". My achievements include designing scalable BI systems and enhancing data-driven decisision-making.