79 workers recommended for you

I am a bilingual professional (English–Spanish) with over three years of experience in technical support, customer service, and operations management. Throughout my career, I’ve developed strong skills in troubleshooting across multiple platforms, optimizing workflows, and leading teams to deliver measurable results.

I studied at MDCPS with an English certification. I have been fortunate to work for great companies such as Avis, National, AOL, T-Mobile to name a few. Customer support, Tech support, Supervisor & Trainer were some of the positions that I have held through the years.

Professional with over 20 years of experience in IT infrastructure, customer service, and collection management. Skilled in negotiation, problem-solving, and proactive management. Expert in system configuration, network monitoring, and process optimization. Strong leadership, ability to work under pressure, and commitment to continuous improvement.

Computer Engineer and Digital Solutions Specialist with over 6 years of experience in web development, remote technical support, and CRM systems (Odoo, Apizeal, Firebase, PocketBase). Specialized in AI-assisted rapid development (Prompt Engineering, React, Node.js, Cloudflare). I have provided Level 1/2 technical support for clients and infrastructure in the US (Hispanic market) and Spain. Key experience includes building SaaS platforms, integrating CRMs with WhatsApp API/SMTP, and drafting persuasive sales and customer service scripts. Focused on results, process optimization, and issue resolution in remote environments.

Proactive professional with four years of experience in operational management and digital customer service. At Digital Store, I successfully managed an active portfolio of over one thousand monthly clients, providing real-time technical support, troubleshooting, and processing international transactions like PayPal and Zinli. My background includes four years of Law studies, providing me with strong analytical and problem-solving skills. I am currently advancing my IT training in Cybersecurity, Backend, and AI, and have experience in web architecture structuring. I seek dynamic remote roles where I can contribute to organizational efficiency.

I am a Telecommunications Engineer committed to the field in which I work. My career has been established in private companies, from jobs related to my field such as logistics, inventory, team leadership, and administrative work.

Experienced Help Desk Support professional with strong technical skills in providing troubleshooting and problem-solving solutions for end users. Proven track record of delivering exceptional customer service and resolving technical issues efficiently.

Professional in Technical Support and Computer Science with experience in providing on-site and remote user assistance, system administration, hardware and software management, information management, and optimization of administrative processes. Experienced in Google Workspace, Trello, and Notion for workflow organization and project management; advanced Excel for data analysis, pivot tables, and report creation; and document management, digitalization, and control.

Systems Engineer specialized in Fullstack development, legacy software modernization, and IT infrastructure support. Key achievements include migrating enterprise platforms from PHP 5 to PHP 8 with CodeIgniter 4, engineering automated audit modules for system traceability, and optimizing PostgreSQL database operations. Experienced in translating business requirements into scalable architectures, designing clean user interfaces with modern JavaScript, and resolving critical operational bottlenecks. Combines strong technical execution with team leadership and proactive risk management under structured methodologies.

IT Professional and Systems Engineer with solid experience in IT project management, operational continuity, and user support. Proven expertise in supervising systems availability, coordinating incident resolution, optimizing workflows, and ensuring high service standards for business continuity and user satisfaction.