Customer service, tech support, call center trainer & recruiter.
Bilingual Customer Support Representative with 7+ years of experience in the call center industry. Skilled in coaching, technical support, back-office operations, and delivering exceptional service in both English and Spanish. Passionate about technology, learning quickly, and helping teams grow through knowledge and empathy.
I am an English teacher and more than 12+ yeasr of customer support.
Customer-centric professional with over 11 years of experience in Technical Support and Customer Experience management. Proven track record in troubleshooting complex issues, utilizing advanced Ticketing Systems, and delivering high-quality Written Communication. Expert at diagnosing software and connectivity problems within a SaaS environment while maintaining exceptional technical aptitude and remote collaboration skills.
Business Operations & Procurement Professional with multinational experience
Experienced Administrative VA proficient in providing virtual administrative support. Skilled Administrative Assistant with strong organizational abilities. Collaborate across Finance, Procurement, HR, and Operations. Currently pursuing an MBA with a focus on strategy, analytics, and leadership
OPS MANAGER | ADMIN ASSISTANT | RECRUITER | TEAM LEAD | QA
Carlos Rene Hernandez Cardoza is an Operations Manager and Administrative Assistant with experience in recruitment, team leadership, and quality assurance. He holds a Bachelor's degree in Business Administration and a Technical Degree in Business Administration. He is certified in AI & Business Intelligence, Data & Productivity, Leadership & Talent
I possess a wide range of skills in the technical design of development projects
I am a professional focused on Integral Human Development, with the function of being a facilitator to identify alternative solutions to the challenges faced in a group or community in a resilient and equitable way.
Virtual Assistant, with over 10 years of experience
I have work mostly as Customer care agent, on different fields such as Travel, Finance, Insurance, also I have had the opportunity to work as Admin Assistant, HR Generalist, Data Analyst and Payroll Assistant