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Victor V. 
Costa Rica
Costa RicaLast seen a long time ago
Full Time
I’m a Customer Operations professional who leads service delivery, optimizes processes, and ensures high performance through KPIs and continuous improvement
- Hourly Rate (USD): $18.7
- Monthly Salary (USD):$2992
- Availability:40hrs/week
- English:Advanced
- Experience: 15 years
- Education : Post graduated
I accept:
- PayPal
- Wire Transfer
Victor has not taken any test
This profile has not been socially verified yet
I have over 15 years of experience in operations, customer service, and team leadership in high-volume environments. I’ve led end-to-end service delivery, managed performance through KPIs such as SLAs and customer satisfaction, and driven process improvements to increase efficiency and quality. My experience includes handling complex escalations, optimizing workflows, and collaborating cross-functionally to ensure consistent results and a high standard of customer experience
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