I have over six years of experience in customer service and sales and setting.
Most of my background is in the travel industry, where I've handled high volumes of inbound and outbound calls, assisted different types of customers, managed multiple clients simultaneously, and consistently worked toward sales and conversion goals. I also have experience with appointment setting, lead qualification, follow-ups, and building rapport with prospects. I'm very comfortable with cold calling, handling rejection, overcoming objections, and having confident conversations with potential clients.
Customer support, issue resolution, and client experience.
Customer experience professional with experience across travel, hospitality, and service-driven organizations. Skilled in managing customer relationships, resolving complex issues, coordinating across teams, and supporting customers throughout the customer journey. Experienced working with U.S.-based customers and multicultural teams, with a strong focus on communication, problem-solving, service quality, and delivering positive customer outcomes.
I’m an experienced person with more than eight years in the industry, I have experience in customer service, sells, Intake specialist and as a virtual assistant.
Call center & Remote jobs experience for more than 8 years as a Sales specialist, Intake specialist, Customer service and Legal Assistant, experience in trilingual position, Spanish, English and Portuguese.
I have one year of experience in the BPO industry, providing customer service.
I have one year of experience as a Medical Scheduler at Uromedix and four months of experience as a Medical Scheduler at Palm Beach Urology. My experience focuses primarily on primary healthcare, particularly in urology. I am responsible for scheduling, confirming, rescheduling, and canceling patient appointments, as well as scheduling medical procedures such as cystoscopies, PVRs, UroLift, and other urological procedures. I also process and send medical records, laboratory orders, referrals, and diagnostic imaging orders, and follow up with patients regarding their appointments and medical needs. I have experience using medical systems such as Intergy and UroChart, as well as knowledge of ICD-10 and CPT codes. Additionally, I have two months of experience as a Sales Agent.
Business Administration student with experience in sales and customer relations.
Business Administration student in the final stage of his degree, with professional experience in sales, customer communication, negotiation, and relationship management. Fluent in English and Portuguese, with experience communicating directly with customers in a fast-paced, results-oriented environment. Proactive, adaptable, and motivated to build a long-term career in business, sales, commercial operations, and customer relations.
sales and customer professional support with two years of experience at Altice
Customer-focused Sales Professional with 2 years of experience in telecommunications at Altice Dominicana. Skilled in consultative selling, client relationship management, cross-selling, data entry, and CRM tools. Multilingual (English Advanced, Spanish Native) with strong leadership and problem-solving skills, background in military service, and expertise in delivering high customer satisfaction in fast-paced commercial roles.
Virtual assistant with experience in data entry and admin support
Administrative Assistant / Virtual Assistant. I provide remote administrative and operational support, including data entry, information organization, Excel and Google Sheets management, record tracking, internal process support, and basic document handling. I am organized, detail-oriented, and reliable.
Administration, sales, marketing, recruitment. assistant,customer service
Work experience of more than 5 years, in areas of administration, sales, customer service and recruitment
Virtual receptionist & customer/sales support: calls, scheduling, CRM.
Customer service professional with over 3 years of experience supporting U.S.-based businesses in virtual reception, customer service and sales support. Experienced in handling high-volume inbound/outbound calls and administrative tasks, qualifying leads, managing calendars, maintaining CRM records, and providing exceptional customer service.
Team manager, risk management, fraud prevention and customer service
I am a customer service and operations professional with over 12 years of experience in fast-paced international environments. My background includes customer support risk management AML fraud prevention, escalation handling, transaction monitoring, and high-value customer support. I have also led remote teams focused on operations, customer success, and compliance while maintaining strong communication, organization, and customer experience standards Currently, I work at Remitly supporting high-value customer and risk-related operations. Throughout my career, I have handled inbound and outbound communication, CRM documentation, follow-ups, and sensitive customer situations professionally and empathetically. I am fluent in English and Spanish and experienced with tools such as Salesforce.