Software development (+8 years): PHP, Laravel, JS, APIs, Docker knowledge
Professional with over 8 years of experience in software development, specialized in PHP, Laravel, JavaScript, relational database optimization, and API integration. Knowledgeable in server administration (WHM/cPanel) and Docker environment integration for workflow and deployment optimization.
Banking professional with experience in customer support and retention.
Marketing student with experience in banking, customer service, customer retention, and administrative support. Strong organizational and communication skills, with experience managing client interactions, resolving issues, maintaining records, and supporting daily operations. Adaptable, detail oriented, and eager to contribute to remote teams while continuing to grow professionally.
I have experience as a cold caller and appointment setter
As a cold caller / appointment setter, I'm responsable for contacting prospects and building rapport to increase the chances of generating new leads, work flow or new close deals depending on the industry
Business Administration
Experienced Administrative Assistant with a proven track record of efficiently managing office tasks, schedules, and communications. Skilled Administrative VA proficient in providing virtual administrative support to businesses, handling tasks such as email management, data entry, and scheduling.
Organized Admin Specialist: Expert in logistics, scheduling, and client support.
Appointment & Logistics Coordination: Managed end-to-end service scheduling, calendar optimization, and daily operational logistics for a mobile service business. Customer Relations & Conflict Resolution: Handled professional email correspondence, resolved critical client disputes, and managed refund processes with diplomacy and professionalism. Administrative Management: Maintained high organizational standards, tracking client records and managing digital communication channels efficiently.
I provide exceptional customer service by solving complex issues.
Customer service and administrative professional with 8+ years of experience in healthcare and customer support. Skilled in Microsoft Office, Outlook, Excel, data entry, CRM and database systems, multi-system navigation, research, case documentation, email support, and problem resolution. Experienced managing confidential information, verifying records, coordinating with cross-functional teams, and delivering accurate, customer-focused solutions in fast-paced remote environments.
Managed social media accounts, create and publish content, connecting with people
Creative, organized, and proactive Marketing student with hands-on experience in content creation, digital marketing, and social media management. Proficient in Canva, TikTok, Reels, CapCut, AI tools, and basic Excel, with strong skills in content strategy, copywriting, and transcription. Known for responsibility, adaptability, and a commitment to delivering high-quality work on every project.
Bilingual, Customer Support/ Sales Specialist, Education graduate
I am a professional with a background in customer service, sales, and education. I hold a Bachelor’s degree in Modern Languages with a focus on English education from O&M University . I have experience working as a Customer Service Representative, Sales Representative, and Backup Team Lead in a Call Center for a mobile service company., where I handled customer interactions, sales processes, and team support responsibilities Additionally, I worked as an Assistant Languages Teacher at Escuela Albergue de Martina, where I taught English, basic Spanish, and mathematics, helping students improve their communication and academic skills . I am fluent in English and Spanish and have training in customer service, sales techniques, and digital marketing.
I’m a Virtual Assistant with 6 years of experience, specializing in admin
I have 6 years of experience as a Virtual Assistant, specializing in administrative support, digital marketing, and sales. Throughout my career, I’ve helped businesses streamline operations, manage calendars, create content, and run social media campaigns. I’ve also supported sales teams with lead generation, CRM management, and client communicatio
I am a Customer Service Specialist with over 2 years of experience
Motivated and detail-oriented Customer Service Specialist with 2+ year of progressive experience in customer support, product expertise and team coordination. Proven track record of delivering exceptional customer experiences, driving team performance, and supporting training and quality initiatives. Adept at conflict resolution, team leadership and process improvement in fast-paced environments.