I am a focused and committed professional, placing emphasis on being punctual
I am a focused and committed professional, placing a strong emphasis on being punctual and achieving goals with precision.
I’m an experienced person with more than eight years in the industry, I have experience in customer service, sells, Intake specialist and as a virtual assistant.
Call center & Remote jobs experience for more than 8 years as a Sales specialist, Intake specialist, Customer service and Legal Assistant, experience in trilingual position, Spanish, English and Portuguese.
I work as a Legal Intake Specialist, assisting prospective clients from their in
I am a bilingual Legal Intake and Client Services professional with experience supporting U.S.-based law firms, particularly in California. My background includes conducting client intakes, screening and qualifying potential cases, managing high-volume inbound and outbound communications, collecting and verifying legal documents, and guiding clients through onboarding and Representation Agreements. I have hands-on experience with Salesforce CRM, DocuSign, case tracking, lead conversion, and detailed case documentation. My previous customer service and sales experience has also strengthened my ability to build rapport, handle sensitive conversations, and provide solutions in fast-paced environments. I am fluent in English and Spanish and experienced in working remotely while collaborating w'
Virtual Assistant focused on Immigration Law / Personal Injury Law
I'm a seasoned legal assistant with over four years of experience working in various areas for law firm. I've been in charge of intake coordination, sign up, document collection, insurance, and customer service. I started as a Customer Service Agent for a company and found my true passion working in the legal industry.
Bilingual Virtual Assistant and Administrative Support professional experienced in legal intake, customer service, documentation, CRM management, and remote client support.
I am a bilingual Virtual Assistant and Administrative Support professional with experience in legal, insurance, and customer service industries. I have worked remotely managing client communications, legal intake, case evaluations, calendar and email management, follow-ups, documentation, and CRM records. My experience includes supporting legal teams at Abramson Labor Group and administrative operations at Shenandoah Insurance. I use tools such as Google Workspace, Microsoft Office, RingCentral, CRM systems, Action Step, and data-entry platforms. I specialize in organization, communication, and maintaining accurate records in fast-paced remote environments.
Case manager assistant
As a Case Manager Assistant at a prominent law firm in California, I play a crucial role in supporting case management processes and ensuring the smooth operation of legal proceedings. Your responsibilities involve a blend of administrative, client-facing, and procedural tasks that contribute significantly to the firm's success.
Experienced Legal Assistant, Client Success & Project Management Professional
I am a bilingual professional with over six years of experience in customer service, legal support, project management, and client success. Throughout my career, I have worked remotely with U.S.-based companies, managing client communications, scheduling appointments, maintaining legal documentation, and coordinating projects from start to finish. My experience includes working as a Legal Assistant, Client Success Manager, Team Manager, Appointment Setter, and Project Manager. I am proficient in CRM platforms, Google Workspace, Microsoft Office, TaxDome, QuickBooks, Xero, Zoom, Slack, and various case management systems. I excel at organization, problem-solving, multitasking, and delivering exceptional customer experiences. I thrive in fast-paced environments and am committed to accuracy
Customer service and technical support professional helping cust resolve issues
I am a customer service and technical support professional with several years of experience assisting customers, resolving inquiries, troubleshooting technical issues, and managing service requests. I have worked in customer service roles at IBEX Global and Foundever Nicaragua, providing friendly and effective support while building strong customer relationships. I also have experience as a Legal Assistant, where I conducted legal research, handled client information, answered calls, and organized documents. I am fluent in Spanish and English and have strong communication, problem-solving, multitasking, CRM, and interpersonal skills.
Technical support, customer service and legal asssitant
I have over 7 years of professional experience in customer service, technical support, and referral coordination. Throughout my career, I have worked in fast-paced environments handling customer inquiries, troubleshooting technical issues, verifying insurance information, scheduling appointments, and maintaining accurate records. My background includes experience with inbound and outbound calls, administrative support, multitasking, and cross-functional communication. Most recently, I worked as a Referral Specialist at The Ward Law Group, where I managed referrals, coordinated with providers and insurance representatives, and ensured accurate documentation and workflow tracking. Prior to that, I worked at Concentrix providing technical support and at Sitel in banking customer service.
I specialize in remote operations, logistics coordination, and high-volume case
Professional with a background in Psychology and Human Resources, specializing in remote operations, logistics coordination, and high-volume case management. Proven track record in optimizing administrative workflows, managing complex data records, and driving operational efficiency. Adept at cross-functional communication and problem-solving, with a strong focus on delivering high-quality project execution in fast-paced remote environments.