143 workers recommended for you

Throughout my career in customer service, I have utilized programs such as Zendesk, SAP, Salesforce, TMS, and others. I have experience as an inbound and outbound agent, in management departments, and in back-office roles. I have also managed live chats, handling over 50 interactions per minute smoothly.

Detail-oriented accounting professional with 4+ years of progressive experience in financial management, bookkeeping, and administrative operations. Proven expertise in accounts payable/receivable, financial reconciliation, transaction categorization, and payroll processing. Seeking to leverage strong organizational skills and accounting knowledge to excel as a Bookkeeper or Executive Assistant. Highly proficient in accounting software and office management tools. Committed to accuracy, efficiency, and supporting executive leadership.

Customer Service and Sales Professional with 12+ years of experience in customer support, lead qualification, appointment setting, sales, and client relations. Experienced in handling high-volume calls, resolving customer concerns, managing CRM data, and supporting sales teams. Proven ability to adapt quickly, take on new responsibilities, and deliver excellent customer experiences.

As an Industrial Engineer, I apply analytical and problem-solving skills to optimize processes, improve operational efficiency, and drive sustainable business outcomes. Driven by continuous improvement and innovation, I collaborate across teams to streamline workflows, reduce costs, and deliver measurable value aligned with organizational goals. I strive to contribute to significant process improvements within dynamic and evolving environments.

I have worked for three companies so far on various campaigns: Alorica, Concentrix, and Sentry MS. In these roles, I have performed tasks such as tech support, sales, billing, Tier 1 and 2, tech support, and scheduling appointments.

Sales Representative & Customer Service: Built customer relationships to understand needs, provided tailored product or service solutions, and managed inquiries to drive satisfaction and repeat business. Maintained meticulous records of interactions and sales transactions to streamline follow-ups and elevate service quality. Client Success & Collections: Served as a primary point of contact for billing disputes, account reconciliations, and overdue invoices, employing a service-first approach to secure payments while preserving client loyalty. Contact Center Training: Acted as an architect of the agent experience by transforming new recruits into professional patient advocates, emphasizing strict accuracy, privacy, and compliance within the healthcare space.

Bilingual Customer Support professional with over 4 years of experience supporting U.S. customers in multinational environments. Specialized in live chat, CRM systems, and customer support. Focused on efficiency, problem solving, clarity, and customer satisfaction.

I am a Medical Doctor with experience in medical transcription, virtual assistance, customer support, data entry, and administrative tasks. I have worked with medical documentation, appointment scheduling, document review, and Spanish audio transcription. I am detail-oriented, organized, reliable, and committed to delivering accurate, high-quality work. I am proficient in Google Workspace, Microsoft Office, and online collaboration tools, and I quickly adapt to new systems and workflows.

I have several years of experience across operations, onboarding, and customer service. Most recently, as an Operations Analyst at Deel, I managed employee onboarding, created on-demand payroll, and reviewed payslips, tax documentation, and benefits for accuracy, along with resolving operational and client issues. Before that, I worked in customer service roles supporting Turo (via Teleperformance), handling inquiries related to billing, claims, and account management across phone, chat, and email. I also have earlier experience as a Typist handling administrative and document management tasks, and in customer service and business operations at a restaurant, where I managed financial records, customer inquiries, and inventory.

I have over two years of experience at call centers roles. In my first call center Hire Horatio, I worked as a document verification specialist for HopSkipDrive, a rideshare platform focused on transporting children. My job was to carefully review applicant documentation — driver's licenses, vehicle registrations, and other compliance records — to confirm the information was accurate, complete, and current before approving someone to join the platform. I'm currently in an Inbound Sales role at ERC Global, supporting Optimum, where I handle customer accounts and need to accurately capture and update customer information, service details, and order data during every call — since mistakes there directly affect billing and service setup.