I am currently a university student.
I have always performed well in my jobs, I always give 100% in what I do, I like to do things well, learn new things and stand out. I am currently in the last years of my university career and I am looking for an extra income to cover my expenses.
I'm a Medical Billing Specialist with experience in Customer Service
I have a background in system engineering, which I completed in 2013. Since then, I’ve worked as a medical billing assistant, medical billing specialist, and in customer service. I’m proud to have earned Employee of the Month twice in a row, reflecting my dedication and strong performance in these roles.
Experienced Virtual Customer Support, Tech Support and Sales Specialist .
With over seven years of experience in Customer Support, I excel in delivering top-notch service through various communication channels such as email, chat, inbound and outbound calls, and ticketing systems. I am a fast learner, self-sufficient, and adept at time management. Fluent in both English and Spanish and I am proficient in CRMs systems.
I am an English teacher, customer service specialist and virtual assistant.
I've been an English teacher in a high school for 2 years. I also have experience in customer service and virtual assistance where I've been trained to assist customers over different channels according to their request.
Senior Customer Care Specialist
I provide assistance to customers via Phone, Chat, Email and SMS and I deliver a great experience to them.
I'm a A Collections Representative and my role manages overdue accounts
As a Collections Representative, I am tasked with managing overdue accounts and recovering outstanding debts on behalf of the company.My responsibilities include providing information on payment options, negotiating repayment terms, documenting interactions and agreements, and following up with customers to ensure compliance.
Search Engine Optimization Specialist
SEM Optimization Specialist October 2022 - October 2023 Thryv Implement optimization changes on underperforming accounts containing Search and SaaS services including but not limited to Search Engine Marketing, Display Marketing, Social Marketing, Video Marketing, and other types of digital marketing • Review accounts containing Search and SaaS inc