148 workers recommended for you

I have several years of experience across operations, onboarding, and customer service. Most recently, as an Operations Analyst at Deel, I managed employee onboarding, created on-demand payroll, and reviewed payslips, tax documentation, and benefits for accuracy, along with resolving operational and client issues. Before that, I worked in customer service roles supporting Turo (via Teleperformance), handling inquiries related to billing, claims, and account management across phone, chat, and email. I also have earlier experience as a Typist handling administrative and document management tasks, and in customer service and business operations at a restaurant, where I managed financial records, customer inquiries, and inventory.

Highly motivated, organized, and detail-oriented Administrative and Technical Support Specialist with experience in remote workflow optimization, digital document formatting, and accurate data entry.

5+ years of experience in customer service, administrative support, patient support, appointment scheduling, and back office operations across healthcare, education, and transportation environments. My core skills include scheduling appointments, verifying insurance, maintaining accurate records, providing customer support, assisting with administrative tasks, organizing documentation, coordinating daily activities, and using Microsoft Office to support efficient office operations.

I have worked for three companies so far on various campaigns: Alorica, Concentrix, and Sentry MS. In these roles, I have performed tasks such as tech support, sales, billing, Tier 1 and 2, tech support, and scheduling appointments.

Client Service Supervisor with 13+ years of progressive customer service and leadership experience, driving team performance through coaching, real-time feedback, and structured training. Proven track record improving CSAT, optimizing workflows, and managing escalations while monitoring KPIs (CSAT, SLA, AHT, FCR) to sustain service quality and reduce wait times. Focused on developing high-performing teams, implementing process improvements, and scaling customer experience initiatives to support organizational growth.

Throughout my career in customer service, I have utilized programs such as Zendesk, SAP, Salesforce, TMS, and others. I have experience as an inbound and outbound agent, in management departments, and in back-office roles. I have also managed live chats, handling over 50 interactions per minute smoothly.

My professional background includes over 6 years of experience in customer service, sales, and client support. I have worked with companies and brands such as Xfinity, AOL, National Debt Relief, Moonshot Marketing, and Joey Restaurants. My experience includes inbound and outbound calls, customer retention, collections, sales, prequalification, problem resolution, and quality control. I am bilingual in English and Spanish and have experience using CRM and communication platforms such as Salesforce, Five9, and Twilio.

I am a bilingual English and Spanish Customer Service Specialist with extensive experience in back-office support, specializing in live chat and email channels. In my previous role, I provided dedicated operational support to DoorDash delivery drivers, handling inquiries related to order escalations, account status, payments, and real-time delivery issues. My background focuses on resolving complex driver concerns efficiently, maintaining high satisfaction metrics, and ensuring smooth daily logistics through clear, empathetic, and solution-oriented communication.

I provide assistance to customers via Phone, Chat, Email and SMS and I deliver a great experience to them.

Bilingual Customer Support Specialist with over 3 years of experience providing customer support through phone, chat, and email in fast-paced environments. Experienced handling customer inquiries, account issues, order support, and problem resolution while maintaining high customer satisfaction. Skilled using Zendesk, Slack, CRM tools, and remote communication platforms. Strong communication, multitasking, organization, and problem-solving skills with experience in both customer service and quality assurance. Comfortable working independently in remote environments and adapting quickly to new systems and workflows.