Customer-focused hospitality professional with experience in concierge and customer experience roles, skilled in delivering personalized service, resolving issues, and ensuring high guest satisfaction. Strong communication and problem-solving abilities.
I have a strong background in customer service and hospitality, with experience in roles such as Guest Service Concierge, Customer Experience Manager, and Front Desk/Sales Associate. You’ve worked in both in- person and remote environments, handling guest relations, resolving issues, and supporting travel and service needs. Your experience includes upselling services, coordinating with teams, managing transactions, and maintaining customer satisfaction. Overall, you bring a mix of communication, problem-solving, and organizational skills that help deliver smooth, high-quality customer experiences.
Business Operations & Quoting Specialist focused on delivering accurate, high-vo
Experienced Senior Executive Analyst with a background in research and customer service roles. Skilled in analytical thinking, time management, attention to detail, and process improvement.
Give cutomers a proper service, bring solutions and organize tasks.
I am determined and proactive, patient and positive, always open to new experiences and knowledge. I am a multidisciplinary professional in the fields of reception, sales, customer service, translation, and visual arts.
I don’t just provide static answers; I analyze the intent behind your questions
After five years, you likely have the ability to remain calm while someone is shouting, which is a rare and valuable trait. You’ve mastered the art of active listening—identifying the "need behind the need"—and can pivot your tone to match the customer's emotional state instantly
My profession is a assitant in different areas
I hold a degree in Architecture, a career that has strengthened my creativity, analytical thinking, and problem-solving skills. To support my professional and personal growth, I have also worked in diverse fields, both remotely and on-site. My experience includes customer service roles in hotels, call centers such as Alorica, and other companies.
Administrative support with focus on staff control and customer service.
Administrative support professional with experience in attendance control, document handling, and customer service. I’ve worked in transportation and insurance, and I’m currently expanding my skills in office administration, digital tools, and project planning.
Customer service representative for North Americans , inbound calls and chat
I am currently on my fourth year of Bilingual Tourism Business Administration at Universidad de Panama, working at the same time currently as an insurance follow up specialist, I also have experience in the insurance field for North American companies such as Holliscobb and Alight, I had also worked at Foundever for PSCU campaign where I was CS
I work in Sales Operations assisting sales rep build quotes
Recently got my college marketing degree. I've been working in sales ops for the past 2 years but I also have a strong background in Customer Support and IT helpdesk
Provide support to customer/users where the product is highly technical
• Responsible for providing telephone, email, chat and remote diagnostic technical support of servers, storage, switches, routers, blades, and various software applications (Windows, VMWare, Exchange, Oracle, Netware, etc.). • Verifies warranty entitlement and determines appropriate action. • Document problems in the support solution database for d
HOTEL MAINTENANCE AND REPAIRS Punta Cana Installation and repair of plumbing sys
HOTEL MAINTENANCE AND REPAIRS Punta Cana Installation and repair of plumbing systems in guestrooms and common areas. Repair and finishing of walls with Sheetrock (Drywall) and painting. General maintenance of guestrooms and other hotel facilities. FURNITURE MANUFACTURING COMPANY Punta Cana Furniture assembly and manufacturing for hotels and residen