I am a telephone professional with extensive experience in call centers
I am very talented, very dynamic, and a great communicator. I have charisma and confidence in what I do. I love my job, my profession. I have very important skills, which is attracting people's attention and...
Hospitality professional experienced in guest service, reception and reservation
Hospitality and tourism professional with experience in guest service, hotel reception, VIP assistance and customer care in international and multicultural environments. I have worked directly with guests, providing personalized assistance and ensuring a positive experience throughout their stay. My background also includes event support, food and beverage service, and experience working under pressure. I am organized, service-oriented, adaptable and comfortable communicating with customers from different cultures. I am particularly interested in remote customer service and reservations roles where I can apply my hospitality background and strong customer care skills.
Customer Experience & Digital Marketing Specialist | Chat Support.
Professional with solid experience in customer experience, digital marketing, e-commerce, and remote customer support. Results-oriented with a strong ability to manage online communities, optimize conversions, analyze metrics, and build client loyalty. Skilled in CRM tools like HubSpot or Zoho, e-commerce platforms such as Shopify or WordPress, and email marketing tools. I seek to add value in CX, marketing, or support roles, excelling in lead qualification and live chat assistance. My primary focus centers on persuasive, clear, and empathetic written communication to guide users effectively through the pre-sales funnel, ensuring optimal response times and efficient lead management overall.