Skilled in Advanced Excel, CRM management, and compliance standards
High-performing Customer Support & Financial Back-Office Specialist with 2+ years of experience supporting U.S.-based accounts in financial operations, medical insurance processing, and technical support. Skilled in Advanced Excel, CRM management, and compliance standards (HIPAA) while handling sensitive customer data. Proven track record in BCBS NC billing workflows, ADT security account management, refund/dispute resolutions, and high-accuracy back-office operations.
I´m a Modern Languages student with work experince in areas outside my field.
I am a proactive, organized, and responsible person, I stand out for teamwork, quick decision making, and good handling of pressure.
Spanish teacher: lesson planning, teaching, and student assessment.
I am a dedicated professional with experience as an online tutor, content creator, and virtual assistant. As an online tutor, I specialize in teaching Spanish, creating personalized lesson plans, assessing student progress, and helping learners improve their speaking, reading, writing, and listening skills in an engaging and supportive environment. As a content creator, I develop creative and engaging content for social media, including promotional videos, product reviews, captions, scripts, and marketing materials. I understand how to communicate effectively with different audiences while maintaining brand consistency and professionalism. As a virtual assistant, I provide reliable administrative support, including email management, data entry, internet research, document preparation, ca
Bilingual customer support professional with English teaching experience
Bilingual professional with over five years of experience working with international clients in both remote and in-person environmentsBilingual professional with over five years of experience working with international clients in remote and in-person environments. Certified in Teaching English to Speakers of Other Languages (TESOL), with a background in customer service, client communication, English instruction, and administrative support. Recognized for strong organizational skills, problem-solving, and delivering exceptional customer experiences.
Experience in healthcare, customer service, translation, and admin support.
Experience in customer service, administrative support, English-Spanish translation and interpretation, international volunteering, and clinical training as a medical student. with Effective communication, organization, problem-solving, teamwork, adaptability, and attention to detail.
One year of experience as customer service and virtual assistant.
I am stalin Escalante, I study electronic engineering mainly, so I have good computational skills, in turn I have a good customer service and a good management of responsibility as a virtual assistant having even knowledge of medical terminology.