Language Educator with specialty in Academic Writing and Special Needs
I am a bilingual professional with nearly 10 years of experience in ESL education and 5 years in customer service. I specialize in English instruction, Business English, and UDL approach, including adults and students in bilingual programs (both native and learners from other languages). I also have extensive experience in customer support roles, assisting clients with billing inquiries, technical support, and outbound case resolution for lost shipments and claims. Additionally, I have worked as an interpreter, mostly in medical settings. I am skilled in remote communication, problem-solving, client support, and adapting to fast-paced, service-oriented environments.
Administrative and operations professional with experience in virtual assistance
Experienced administrative assistant proficient in office management, scheduling, and client communication. Skilled Online and Remote Tutor with expertise in virtual teaching and student engagement. Detail-oriented data analyst with strong analytical skills and proficiency in data interpretation and visualization.
I am a bilingual Sales Specialist dedicated to driving revenue growth and foster
My professional career has developed across three main areas: customer service, training, and process improvement. I began working in a corporate environment as a Business Process Analyst, where I participated in automation projects, feasibility studies, and risk assessments aimed at improving operational efficiency.