Versatile customer service and quality-assurance professional
Versatile customer service and quality-assurance professional with a background in technical support, identity review, employment verification, and quality analysis.
Tourism and Hotel Management
I am a professional in Tourism and Hospitality Management with a strong background in customer service. I have worked in three different call centers, through channels such as chat, email and some voice, where I have developed excellent communication and problem-solving skills. In my most recent role, I served as a subject matter expert (SME).
English Teacher
Human Resources Trainer at Teleperformance, Trainer Specialist for Risk at Webhelp,Retention Supervisor at Webhelp,Quality Analyst at Webhelp
I'm a customer support assisting clients by resolving issues, giving resolutions
Experienced Customer Service Representative with expertise in handling inbound calls, troubleshooting technical issues, dispatcher, collector, and ensuring customer satisfaction. Skilled in communication, teamwork, and efficiency.
Backoffice specialist with customer service background.
I'm a representative with over three years of experience in the BPO industry. I started out as an English teacher, moved to Customer Service where I mastered the art enough to upgrade to a backoffice position; I worked as an Identity and Income Verification, to prevent and detect fraud, ensured compliance with the LOB standards and regulations.
Teaching English as a Second Language, Cash Buyer, making calls (Cold Calling).
Hi! I’m Larry, a motivated and results-driven professional with hands-on experience in customer service, cold calling, and real estate (cash buyer). I’ve worked with U.S.-based clients, confidently handling calls in English and using tools like RingCentral, Mojo, and CallTools to manage leads and close deals.
customer support representative and risk investigator
With 7+ years in BPO. Excellent customer service skills, Strong critical thinking, Data analyst and fraud prevention skills. I ensure that operations meet expectation through transparent communication and Innovative methodologies. United healthcare and Remitly
Virtual/Executive Assistant & Call Agent—6 years in customer support and admin.
I have 6 years of experience as a Virtual Assistant, Outbound Call Agent, and Executive Assistant. Skilled in customer support, scheduling, data entry, email management, and content creation. Recognized for problem-solving, strong communication, and delivering results with excellence.
Marketing, Telemarketer, Salesman and Caller
With my knowledge in Marketing, cold calling, warm calling, sales, and customer service I would like to help your team grow, help your clients find what they’re looking for, and bring energy and dedication to the team and every interaction.
Bilingual professional with solid experience in customer service and financial
To secure a position in customer service or financial operations where I can apply my skills, experience, and business studies background to contribute to the company’s success.