Experience leading support teams with over 9 years of experience in the CC
Customer Service Representative/Tech Support Rep CONVERGYS, San Salvador , S.S. Team Manager SYKES LTDA S.A. de C.V., San Salvador, S.S. Emails/Tier 3 and Financial coach at Credit Secret.
Executive assistant with experience in insurance, management, sales, and service
Highly organized Virtual Assistant with 7+ years of experience in insurance, call centers, translation, and executive support. Strong communicator skilled in workflow optimization and high-pressure environments. Proactive, detail-oriented, and reliable, seeking growth into project coordination or team leadership roles.