Bilingual Customer Service Specialist with U.S. client experience.
I stand out for being a responsible, organized person with the ability to work in a team and eager to learn. Proficient in English with skills in computer equipment maintenance, audiovisual production, configuration of local networks, and preventive maintenance of software and hardware.
Business Administrator with experience in admin support and project management.
"I am a Business Administrator with six years of experience in administrative support, HR operations, and project management. I specialize in data management, customer service, and process optimization. Skilled in digital tools and SEO, I thrive in multicultural teams. I am detail-oriented, adaptable, and committed to efficiency in virtual admini.
Communications Specialist with experience as an Executive Assistant-Advisor
Dynamic and detail-oriented Communications Specialist with experience as an Executive Assistant-Advisor, utilizing my exceptional communication skills, time management abilities, and strong organizational skills to support and enhance general matters.
Operations Manager
Customer Operations Manager with a strong background in BPO leadership across diverse U.S. industries. Skilled in optimizing processes, fostering cross-team collaboration, and ensuring adherence to standards. Proficient in data analysis, project management, and driving efficiency.
Operations coordinator.
Sports Management student (7th semester) with professional experience in competition operations, regulatory management, and player representation in Colombian football. I have experience in sports legal support and the coordination of high-volume competitive tournaments. I possess a comprehensive vision of the sports ecosystem, combining experience in operational management, sports regulation, and strategic guidance for athletes. I am seeking to join a sports organization where I can contribute to operations, regulation, talent development, or institutional management.
Chief Communications Officer | General Manager
Chief Communications Officer | Corporate Communications Strategist | General Manager | Project Manager | SCRUM | Kanban
Leading operations, team leadership, operational excellence, process improvement
Operations Manager with 12+ years leading high-complexity operations and teams in various sectors. Experienced in project management and optimizing processes.
Commercial Events Coordinator / Administrative Assistant
Student of second semester of Business Administration, with more than 5 years of experience in the gastronomic and services sector, working in commercial, administrative, and operational areas. Skilled in sales, customer service, event coordination, personnel management, inventory control, and auditing processes. Known for organization, leadership, customer service, and teamwork. Proficient in client follow-up, commercial process coordination, activity coordination, and administrative management support. Basic skills in Word and Excel, with B1 level of English.
Project formulation, implementation of ITIL services, Development of projects.
Project manager, Competent, accomplished, and results-oriented information technology specialist with 20 years of experience and demonstrated success in desiring and supporting networks and hardware systems with emphasis on consulting, systems administration, technology deployment, and technical analysis of multi-client operations. Dedicated professional with a well-earned reputation for delivering technology solutions on time and according to specifications with the proven expertise and strong ability to increase system reliability, ensure recoverability, improve network performance, and introduce system efficiencies under adverse conditions and stringent deadlines.
Operations Coordinator experienced in projects, KPIs and documentation.
Project Coordinator and Operations Specialist with experience supporting remote teams, coordinating projects, monitoring KPIs, managing documentation, and improving operational processes. I have worked with international companies in telecommunications and technology environments, ensuring SLA compliance, task tracking, reporting, and communication between stakeholders. My background includes project coordination, administrative support, workflow optimization, Excel reporting, and virtual assistance. I am organized, proactive, detail-oriented, and comfortable working independently in remote environments while maintaining high productivity and strong communication.