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Intern at SLAN; Prospera Fintech, S.A.P.I. de C.V. in Mexico. I assist with the preparation and review of banking reports, the analysis of financial data, and the organization of information to support decision-making. Intern at Importadora Tomebamba as a Sales Assistant and Customer Service Representative. I assisted with the sale of used vehicles, providing personalized service to customers during the consultation and sales process. I managed sales information, followed up with potential customers, and assisted in coordinating procedures related to the purchase of vehicles.

Experienced Industrial Engineer proficient in export operations and logistics. Skilled in supplier negotiation, export initiatives, and international shipments. Strong communicator with carriers and forwarders to drive export growth. Over 10 years of successful experience.

Results-oriented Marketing Specialist with experience in digital strategy, SEO, CRM implementation, and paid advertising. Currently worked with Inmobiliaria Caaymo, aligning marketing initiatives with sales goals to increase brand visibility, engagement, and revenue through data-driven campaigns and content creation.

Experienced professional in the real estate industry with a focus on warm calling, lead generation, and customer engagement. Strong background in handling objections, setting appointments, and maintaining CRM systems.

I graduated from High School and later I study as Broadcasting. Years ago I started working as a Customer Service Representative with Technical Support and I little bit as a Virtual Assistant.

I have a wealth of experience in customer service, including handling inbound calls, emails, and texts. I excel in high-pressure situations and have worked with top-rated clients. I welcome constructive criticism, as I am committed to learning and growing. I am reliable, results-driven, detail-oriented, and possess excellent leadership skills.

I have experience supporting projects, organizing tasks, communicating with clients, preparing documents, and assisting with administrative and design-related work. My background in architecture has strengthened my attention to detail, organization, problem-solving, and ability to manage multiple tasks.

I’m a business administrator with experience in operations management, financial analysis, and team leadership. I’ve worked across various sectors, always focused on continuous improvement, strategic planning, and efficiency. I adapt well to remote work and am proficient with digital tools.

Customer Service and Operations Specialist with 10+ years of experience in customer support, technical support, quality assurance, documentation, reporting, and escalation management. Experienced in phone, chat, and multi-channel support, troubleshooting, CRM systems, order management, and high-volume customer environments. Strong communication, problem-solving, organization, attention to detail, and KPI-driven performance.

I started as a trainee level programmer but ended up loving my Jobs as a VA and customer support. Combined I have over a year of experience and I'm eager to learn more and perfect my craft.