i am a customer service agent i take calls and make them too
Love Customer service professional with experience handling high volumes of inquiries, resolving customer concerns, documenting interactions, and coordinating timely follow-ups. Skilled in clear communication, problem-solving, recordkeeping, and working with internal teams to ensure issues are resolved efficiently. Proficient with Microsoft 365 and CRM-style systems, with a strong ability to learn new tools and processes quickly. new skills, Music Producer, Graphic Designer, and full-time Customer Service Agent.

Business Administration, I have been in marketing for more than 6 years.
I studied in Bogota, which made me a more independent, organized and responsible person in all areas of my life. During my career I had the opportunity to do different projects, among those startups. I created lots of connections with people from my own country who work not only in marketing but also in other areas
Expert in customer service, administrative work and relations builder.
Bilingual, detail-oriented virtual assistant with 10+ years of customer service, scheduling and administrative support experience. Skilled in appointment setting, client intake, CRM management and clear written and verbal communication in English and Spanish. Known for staying organized under pressure, learning new tools quickly and keeping clients and calendars running smoothly, so busy owners and teams can focus on growth.
Customer Service & Administrative Support Specialist focused on streamlining daily workflows, managing client communications, and delivering reliable assistance.
Organized and proactive professional with 2 years of experience providing administrative support and customer service for an independent retail business. Skilled in managing client communications via WhatsApp Business and organizing digital workflows using Google Workspace, with HubSpot certification (Inbound, Service Hub) and self-taught proficiency in Zendesk, Trello, and Slack. Eager to bring reliability, adaptability, and a customer-first mindset to a growing remote team.
Managed customer inquiries, provided technical support and billing support via c
Dedicated customer service professional with 7+ years of experience in support, including patient care, retention, and technical assistance. Skilled in handling inquiries via chat and email while ensuring exceptional customer experiences. Adaptable, proactive, and committed to continuous growth, with strong communication and problem-solving skills.
A freelancer is someone who works independently, I usually take project or jobs
I am a disciplined and self-motivated individual who loves helping others and making a positive impact. As an autodidact, I take pride in learning independently and efficiently. I am dedicated to completing tasks with precision, and my passion for growth drives me to learn new things every day
I am a Virtual Assistant with over 1 year of experience
I studied Computer Science Engineering, with experience in the area of Software Development and Virtual Assistant.
Accounting and Administrative Professional and virtual assistance.
Accounting professional transitioning to the remote work environment through Upwork, completing international projects in administration, data, QA, research, and digital platforms since 2026. Currently expanding professional skills through training in accounting, technology, data, and digital tools.
I am a virtual assistant with two years of experience in the healthcare industry
The last position I worked in was as a Remote Administrative Assistant at Prime Medical Associates where I was responsible for checking patient’s eligibility prior to their appointments, calling patients to confirm appointments on a daily basis, and processing referrals or orders as per medical plan. I did also serve as a Spanish interpreter.
15 years of work experience in administration and marketing
Experience in administration, bookkeeping, customer service, calendar coordination, email management, and document drafting. Organized, proactive, and skilled in digital tools and remote workflows. Ready to bring efficiency and dedication to dynamic work environments.